Customer Service Specialist - Cardlock & Fuel Cards
Hillsboro, OR Cardlock
Job Type
Full-time
Description

Hillsboro, OR | Full-Time | $22.00–$25.00/hour + $200 After-Hours Bonus


Love Helping Customers? We Want You!


Jubitz Fleet Services is looking for a Customer Service Representative who enjoys solving problems, building relationships, and making customers feel valued.

You’ll be a key contact for our business-to-business customers, providing support by phone and email, resolving issues, answering questions, and helping deliver a World Class Customer Experience.


WHAT YOU’LL DO

  • Provide friendly, professional customer service by phone and email
  • Support current and potential Fleet Services customers
  • Resolve customer questions and issues
  • Work with internal teams to find solutions
  • Handle multiple priorities and deadlines
  • Communicate products, services, pricing, and account information
  • Find win/win solutions for customers and Jubitz


NO COLD CALLING!


SCHEDULE: Monday–Friday | In-Person | Hillsboro

Participate in our After-Hours Phone Rotation approximately 1 week per month (includes weekends), averaging 10–12 calls per week.

$200 bonus for your after-hours rotation!


WHAT WE OFFER

  • Medical • Dental • Vision • Life • Disability
  • 401(k) with Company Match
  • Paid Vacation, Sick & Personal Time
  • Tuition Reimbursement & Scholarship Opportunities
  • Retail & Food Discounts
  • Optional Critical Illness & Accident Plans
  • Flexible Spending Accounts 


Requirements

    

WHAT YOU BRING

  • High school diploma/GED required; two-year degree preferred
  • 2+ years of office, customer service, or similar experience
  • Strong communication and phone skills
  • Excellent attention to detail
  • Fuel industry experience is a plus
  • Comfortable with Microsoft Office, especially Excel
  • Strong problem-solving and organizational skills
  • Ability to work with numbers, percentages, and practical calculations
  • Ability to understand technical procedures and regulations
  • Most importantly: a genuine desire to help customers!   

JOIN THE JUBITZ TEAM!


If you’re friendly, organized, detail-oriented, and enjoy solving problems and taking care of customers, we’d love to hear from you.

Delivering a World Class Customer Experience, one customer at a time.

Salary Description
$22.00 - $25.00