Palo Alto, CA | Mercedes-Benz | Hospitality | Luxury brand | Finance Manager | F&I | Finance & Insurance | Compliance | Luxury or import preferred | Bay Area | Veterans encouraged to apply | $80,000 - $200,000/yr OTE
IS THIS YOU?
• You're an experienced F&I Manager with a strong PVR, a clean compliance record, and a menu presentation that earns guest confidence rather than resistance
• You operate with integrity -- your deals are structured honestly, your lender relationships are solid, and your documentation is complete and fundable every time
• You have 2+ years of automotive F&I experience -- preferably at a luxury or import brand -- and you're ready to bring that expertise to one of the Bay Area's most established Mercedes-Benz stores
WHO WE ARE
Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.
Mercedes-Benz of Palo Alto serves a sophisticated, high-expectation guest base in one of the Bay Area's most active luxury automotive markets. The Finance Manager here is an essential part of how guests experience the store -- not a closing room, but the final chapter of a hospitality-first purchase that started the moment they walked through the door.
WHAT YOU'LL DO
• Present and close finance, lease, and protection products using a consultative, menu-based approach that reflects the Mercedes-Benz standard of care
• Structure deals accurately and efficiently -- balancing strong PVR with lender compliance and a guest experience that matches the brand
• Manage lender relationships across a diverse lending portfolio -- ensuring deal flow, funding speed, and lender mix are optimized for a luxury buyer profile
• Ensure full compliance with all federal, state, and dealership regulatory requirements -- Regulation Z, TILA, FCRA, and applicable California requirements
• Partner with the sales team to ensure clean deal handoffs and a seamless transition from the showroom to the finance office
• Maintain deal documentation to the highest standard -- every deal fundable, every file complete
• Achieve penetration and PVR targets across VSC, GAP, maintenance, and appearance products
• Support the development of Sales Consultants' product knowledge and F&I referral habits
WHAT WE'RE LOOKING FOR
• 2+ years of Finance Manager experience at a franchised dealership -- required
• Luxury or import brand F&I experience strongly preferred -- Mercedes-Benz, BMW, Audi, Lexus, or similar backgrounds a significant advantage with this buyer profile
• Proven PVR performance and consistent product penetration across a full menu
• Strong knowledge of lender programs, finance and lease structures, and compliance requirements -- including California-specific regulations
• Reynolds & Reynolds or CDK experience preferred
• High integrity and zero tolerance for compliance shortcuts -- clean deals, clean files, every time
• Polished, professional communicator -- Mercedes-Benz guests expect a finance experience that matches the care and attention they received on the showroom floor
• Valid driver's license with a clean driving record
WHAT WE OFFER
• OTE of $80,000 - $200,000/yr
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• Career growth -- strong Finance Managers at Swickard grow into F&I director and multi-store finance leadership roles
• Employee vehicle purchase and service discounts
• A high-volume luxury store with consistent deal flow and strong back-end gross potential in one of the Bay Area's most active markets
WHY MERCEDES-BENZ OF PALO ALTO
• A high-volume Mercedes-Benz store in the heart of Silicon Valley -- consistent deal flow and a high-net-worth buyer base that rewards an F&I manager who leads with honesty and expertise
• Mercedes-Benz's lease programs, finance structures, and protection products are genuinely competitive -- you'll have real tools to build strong back-end gross without relying on pressure
• Silicon Valley buyers are among the most financially sophisticated in the country -- they understand products and financing when presented honestly, which rewards an F&I manager who leads with clarity and integrity
• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry
• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- apply in the finance office just as much as on the showroom floor
• Leadership that supports a clean, compliant, high-performing finance operation and recognizes the F&I managers who build it
If you're a proven Finance Manager with luxury or import F&I experience and a commitment to doing it right every time -- we'd like to meet you.