Iredell Health is in search of our next dynamic nursing leader!  The Director for Three North and Birthplace has 24-hour/7 day per week responsibility for all patient care activities in their department and for reviewing performance in relation to recognized standards. He/she functions as a primary public relations representative for the department and staff in dealing with medical staff, patients, and families under his/her care or supervision. Has quality and fiscal responsibility for their department. Possesses a broad knowledge of legal aspects of nursing and regulatory requirements. Has full access to patient health information.

Three North provides medical care to pediatric patients as well as adults.  Birthplace welcomes moms, babies and families for over 600 births each year.  The Director works with two Assistant Directors to help our patients have the best experience, our staff have opportunities to grow and develop and our community to feel right at home while under our care.

• Licensed as a Registered Nurse in North Carolina.
• BSN required (current incumbents as of 1/1/2010 are excluded from this requirement).
• Management experience preferred.
• Related clinical experience is required for area of responsibility.
• Problem solving and leadership abilities.
• Good interpersonal skills.

Physical Requirements

• Must possess full range of body motion to pass a basic FIT test to include bending, stooping, standing and sitting for extended periods of time. 
• Must be able to lift and carry up to 30 pounds. 

Job Specific Standards:

1. Ensures accessibility and visibility by routinely visiting and talking with employees as well as internal and external customers.
2. Ensures employees are exhibiting excellent customer service behavior; deals with deficiencies in customer service behaviors.
3. Ensures patient satisfaction improvement strategies set by IHS are implemented within the assigned area(s) of responsibility
4. Makes timely decisions with obvious consideration of the impact of the decision on patient care, financial resources, employee acceptance, public image, and other departments.
5. Displays and promotes a high degree of integrity and honesty by ensuring appropriate and timely communication of work related information to department staff, administrative staff, and other directors so as to facilitate work flow and the decision making process.
6. Effectively trains and supervises staff to accomplish goals and objectives; continually ensures training of employees and reinforces knowledge of TJC, OSHA, Infection Control, Core Measures, departmental quality initiatives, and other policies. Accepts responsibility for guiding, coaching, encouraging and leading employees to successful work performance; deals appropriately with poor performers or policy violations according to IHS Disciplinary Policy
7. Consistently and fairly applies Iredell Health System policies and procedures and ensures that they are clearly communicated to employees. Communicates well with staff, holding at least 10 monthly documented staff meetings within a year.
8. Encourages employees to make decisions at the lowest possible level commensurate with their authority, realizing that every decision may not be the one the Director would have made.
9. Conducts an annual performance evaluation on each employee in compliance with IHS policy within two months of each employee’s review date.
10. Submits written recommendations with justification and projected cost for new equipment, staffing, and other operational expenses at the time of budget preparation.
11. Reviews financial reports weekly and operates within or below budget, identifying and justifying variances within assigned areas of control so that revenues and expenses relate according to volumes/targets.
12. Evaluates staffing and priorities, adjusting schedules or assignments accordingly so that required activities are completed in the most efficient way possible. Designates and allocates job duties so as to ensure a fair and reasonable distribution of the work load, and so as to ensure employees have enough to do at all times.
13. Develops, communicates, implements, and reports progress on a departmental plan that coordinates with the Health System’s Strategic Plan.
14. Develops, communicates, implements, and reports progress on departmental quality improvement initiatives that coordinate with the Health System’s Quality Improvement Plan.
15. Shows ability to prioritize and anticipate problems and change directions as necessary/required.

Reports to:

AVP of Nursing, VP of Nursing