The touch-up technician is responsible for inspecting and repairing minor imperfections on the exterior paint surface and inspecting/repairing the interiors for various types of vehicles. The technician will provide excellent customer service and support in a fast-paced environment. This role requires attention to detail, knowledge of materials, and an understanding of minor paint touch-up systems, along with understanding of automotive interior systems.

Inspect and Diagnose: Examine vehicle exterior for wear, minor paint damage, and potential issues.

Repairs: Perform touch-up repairs on damaged exteriors and interiors utilizing available tools and paint products.

Preparation and Finish: Clean and prep exterior areas, sand and buff, paint touch-up, and conduct quality checks to ensure repairs meet safety and quality standards.

Interior Repair and Maintenance: Inspect and diagnose issues with vehicle interiors, including seats, carpet and upholstery. Repair worn-out or damaged parts such as seat covers, door panels, dashboards, carpet and consoles.

Detailing and Finishing: Clean and condition vehicle interiors, including leather and fabric surfaces. Conduct quality checks to ensure repairs and installations meet safety and quality standards. Ensure the interior has a flawless finish, matching the original manufacturer’s design when needed. 

Customer Service: Communicate effectively with team members/customers regarding the vehicle's condition and provide clear explanations for recommended services.

Compliance: Follow all safety regulations and protocols to ensure a safe working environment.

Documentation: Record all services provided, including repairs, replacements, and adjustments, in the shop's system or service tickets.

Qualifications

Education/Other: 

· High school diploma or equivalent required.

· Valid driver’s license required.

Experience:

· One year of previous experience as an automotive touch-up technician is required.

Skills:

· Knowledge of automotive exterior surfaces and paint materials.

· Knowledge of automotive interior components and materials.

· Familiarity with various cleaning products and techniques for different materials

· Familiarity with various paint products and techniques.

· Proficiency in using hand tools, power tools, and painting machines.

· Attention to detail and precision in repair work.

· Good communication and customer service skills.

Working conditions

· Work is typically performed in a shop environment with exposure to noise, dust, and automotive chemicals.

· Exposure to adhesives, solvents and other chemicals.

· May require standing, walking, and lifting heavy objects.