Company: Pathfinder

Job Title: Information and Technology Director

Category: Information Technology

Location: Huntington, IN

Job Type: Full-Time

Hours: Mon-Fri 8a-5p flex (40/hrs.)

Starting Pay: $72,096-$94,509

Final compensation will be determined based on experience, qualifications, and demonstrated leadership in similar roles.  

As the Information and Technology Director at Pathfinder, you will provide strategic leadership for the technology, systems, and information that help our organization operate effectively and securely. You'll lead efforts to ensure employees have reliable technology and support while helping Pathfinder manage information security, technology risk, data, and innovation in ways that strengthen our mission and services.

As an Information and Technology Director at Pathfinder, You Will:

Technology Strategy & Organizational Planning

• Plan, organize, and oversee the activities and priorities of Pathfinder's Information and Technology Services department.
• Develop and implement technology strategies that align with Pathfinder's organizational goals and operational needs.
• Collaborate with senior leaders to assess technology needs and plan for system changes and improvements.
• Lead the planning and implementation of technology initiatives while ensuring appropriate stakeholder involvement, training, and knowledge sharing.
• Stay informed about emerging technology trends and identify relevant opportunities for innovation and improvement.
• Establish departmental objectives and measure progress toward information and enabling technology goals.
• Develop and manage the department's annual budget and administer resources responsibly.

Technology Operations & Employee Support

• Optimize technology operations to provide employees with reliable, high-quality, and consistently available systems.
• Help minimize disruptions to the information and technology systems used throughout the organization.
• Ensure employees receive timely and effective support to learn, troubleshoot, and successfully use technology.
• Lead and develop the IT team to support strong performance and dependable service.
• Promote efficient processes and continuous improvement within Information and Technology Services.

Information Security, Risk & Compliance

• Serve as Pathfinder's Information Security Officer.
• Assess and manage risks to critical systems and private information through effective security controls and employee training.
• Lead the execution and monitoring of Pathfinder's Written Information Security Program.
• Stay informed about applicable legal, accreditation, regulatory, and compliance requirements related to information technology.
• Adapt technology operations and practices as needed to support compliance and protect organizational information.

Data & Systems Management

• Help ensure Pathfinder has the systems, resources, and protocols needed to manage data as a reliable organizational asset.
• Support technology solutions that provide decision-makers with dependable and accessible information.
• Oversee a variety of technology systems and help ensure they work together effectively to meet organizational needs.
• Support the management, design, and deployment of Pathfinder's technology environment, including private domains and cloud-based systems.

Vendor & Resource Management

• Manage relationships between technology vendors and organizational leaders.
• Ensure third-party technology services and systems are coordinated effectively and support Pathfinder's business needs.
• Oversee resources and vendor partnerships that contribute to reliable technology operations.
• Manage technology projects and organizational change while balancing priorities and resources.

The Impact You'll Make as an Information and Technology Director:

• Help employees stay connected, productive, and supported through reliable technology and responsive IT services.
• Protect Pathfinder's critical systems and sensitive information through strong security and risk-management practices.
• Support organizational decision-making by ensuring data and technology systems are reliable and effective.
• Lead technology improvements that help Pathfinder adapt, innovate, and avoid becoming stagnant.
• Build and develop a strong IT team that supports the organization's current and future needs.
• Strengthen Pathfinder's ability to deliver services by providing the technology infrastructure behind its programs and operations.
• Help move Pathfinder's mission forward by ensuring technology is secure, efficient, and aligned with organizational goals.

Pathfinder’s mission is to strengthen communities by enabling people with disabilities or economic challenges to achieve autonomy, inclusion, and stability.

Benefits & Pathfinder Perks – We Care About YOU!

Competitive Benefits Package (if applicable):

• Competitive Pay & Paid Training – Earn while you learn with comprehensive training.
• Paid Time Off & Holidays – Maintain a healthy work-life balance with PTO and paid holidays.
• Comprehensive Insurance Coverage – Medical, Dental, and Vision plans to support your well-being.
• Employer-Paid Coverage – Enjoy free Basic Life Insurance, Short-Term Disability (STD), and Long-Term Disability (LTD).
• 403(b) Retirement Plan with Employer Match – Plan for your future with a generous retirement savings plan and employer contributions.
• Tuition Reimbursement – Invest in your future with financial assistance for continued education.
• Professional Development & Training – Enhance your skills and career through learning opportunities.
• Person-Centered Thinking Training – Gain valuable insights into individualized care and service.

Pathfinder Perks:

• Wellness Platform Incentives – Earn rewards for prioritizing your health and well-being.
• Financial Wellness Platform – Access earned wages before payday for added financial flexibility.
• Employee Assistance Program (EAP) – Free, confidential support sessions for employees and their immediate household members.
• Free Pathfinder Kids Clinic – Providing childcare for children in the community with minor illnesses.
• Exclusive Discounts – Save with special offers, including:
• Verizon Wireless Discount – Stay connected for less.
• YMCA Discount – Enjoy reduced membership rates for fitness and wellness. 

Pathfinder Values: People First – Integrity - Contribution – Growth – Empowerment

Preferred Minimum Qualifications 

• Bachelor’s degree or comparable certifications in information technology, computer science, or related field.
• Valid driver’s license and current auto insurance required.
• A minimum of 5 years of work experience in various phases of information technology operations.
• A minimum of 2 years’ experience directing employees and managing resources (including third party vendors) in an information technology environment. 
• Demonstrates expertise in utilizing and understanding data and the ability to manage multiple systems. 
• Understands the management, design, and deployment of a hybrid Windows-based architecture consisting of private domains and the cloud. 
• Knowledge of information security, risk management, compliance and the shared responsibility model associated with Software as a Service.
• Thorough knowledge of information technology operations and service management.
• Knowledge of and experience with varied technical software.
• High proficiency with Microsoft Office Suite or related business software.
• Ability to speak, hear, and read the English language.