The National Association of Collegiate Esports (NACE) is a nonprofit membership association organized by and on behalf of our member institutions and is the oldest and largest varsity collegiate esports organization in North America. 

Job Summary 

This is a part-time, temporary/seasonal position assisting NACE membership with operations on the day of the NACE competition, including playoffs and national championships. We are looking for professionals with a passion for esports, the esports community, and video games who are interested in working in a fast-paced environment.  

Expected tasks: 

• Assist with operations on the day of a NACE registration and competition 
• Carry out and administer tournament rules and regulations 
• Provide membership with technical support and resources necessary to engage in their competitions 
• Provide communications between the NACE membership and the Director of Competition 
• Oversee the competition platform and assist users in doing so, as needed 
• Work as game lead for one of the following titles (League of Legends, Overwatch, Super Smash Bros. Ultimate, Valorant, Call of Duty, Rocket League, Marvel Rivals
• Respond to user inquiries via phone, email, online chat (i.e. Discord and competitive platform), and social media during event
• Contribute to the ongoing improvement of our product by providing feedback on operations 

Qualifications

• Previous experience working in tournament operations 
• Professional experience with competitive gaming and tournaments preferred 
• Proven ability to work effectively in a fast-paced environment 
• Self-motivated and able to multitask effectively 
• Strong verbal and written communication skills 
• Good working knowledge of Microsoft Office, including Outlook, Word, Excel, and PowerPoint, Discord, Twitch, and online competitive platforms 
• Work independently on tasks, and collaborate with the team 
• May be asked to travel for events as needed.