Department: Serva Security, Serva LLC
Reports To: Security Supervisor
Employment Type: Hourly (Non-Exempt)

Job Summary:

Serva, in partnership with our client, is seeking a professional security officer who is committed to excellence and has the potential to grow into future supervisory opportunities. We believe that exceptional security is about more than protecting people and property, it is about becoming a trusted part of the community we serve.

The right candidate will be experienced, take the time to learn and understand our client’s school culture, values, and daily operations. Success in this role means recognizing that you are joining an established community and providing protective services that fit naturally into our client's expectations and environment. At Serva, we work hard to tailor our services to each client's unique needs, and we look for professionals who share that commitment. Our officers are not simply security personnel, they are welcomed, respected, and valued members of our client's team. Prior school security experience is a strong plus for this role.

As a School Security Officer, you will be part of a two-officer team responsible for conducting security patrols, maintaining a safe campus environment, and responding to security incidents and requests for assistance. We are looking for an officer who is confident, approachable, and professional, someone who can build good relationships with students, faculty, staff, and visitors while maintaining a steady security presence. The ability to balance attentiveness with excellent customer service is essential to succeeding in this role.

This is a full-time position on a two-officer team. The regular schedule is Monday through Friday, 9:30 a.m. to 6:00 p.m., with continued employment throughout the summer months.The Security Officer is responsible for conducting security patrols and monitoring premises to prevent and respond to security incidents. This role includes securing the campus and personnel, maintaining a positive and professional demeanor, assisting with traffic control, and logging all observations accurately.

Job Responsibilities:

• Conduct security patrols and monitor premises to help prevent and respond to security incidents
• When faced with a threat, be capable of choosing the appropriate and lawful level of force necessary to preserve our clients' lives and safety
• Help secure campus and personnel by patrolling campus, including buildings, parking lots, and athletic fields, as well as checking buildings and access points
• Maintain a positive and courteous demeanor, and communicate with others in a professional and respectful manner
• Assist with daily carpool and traffic control
• Accompany personnel and students between buildings and parking lots upon request
• Log observations, occurrences, and surveillance activities in a timely and accurate manner
• Politely direct campus guests to appropriate log-in points and professionally notify unwanted visitors to leave the campus grounds
• Be outgoing and approachable while providing protective services
• Build good working relationships with the staff, students, and families of the school community
• Work collaboratively on problem-solving and stay proactive in addressing needs
• Learn the school's culture and provide services that fit well within it

Preferred Candidate Qualities:

• Prior school security or SRO experience (strong plus)
• Prior law enforcement experience
• Prior military service, honorable discharge
• First Aid, CPR, and AED trained

Minimum Standards:

• Current Tennessee Armed Officer License
• Completed an approved TN Active Shooter course
• Pass Serva's Physical Fitness Test
• Demonstrable firearms skill and training
• Willing to put yourself in harm's way for others
• Must pass the TBI criminal background check required to work in educational facilities with children present
• Be able to comply with the eligibility to work in the United States via a Federal E-Verify check

Physical Requirements:

• Be able to do 50 push-ups, then 50 sit-ups (or a 70-second plank), and 50 bodyweight squats in less than 8 minutes
• Work will be indoor and outdoor and require long periods of movement and activity
• Employment typically requires standing, walking, and working in noisy environments
• Must be able to lift and carry 50 lbs
• Carries firearms and other required security items at all times

Company Benefits:

• Full benefits package including medical, dental, and vision
• Voluntary short and long-term disability coverage
• Supplemental gap insurance options
• 401(k) Retirement Plan with employer match
• Company-paid life insurance
• Paid time off (PTO)
• Paid holidays