Valley Healthcare System, Inc., formerly known as the Community Health Center of South Columbus, has been providing high-quality, affordable healthcare since 1994. Serving the Chattahoochee Valley region and beyond, we offer medical, dental, vision, behavioral health, outreach, and pharmacy services. We are a mission-driven organization committed to improving the health and well-being of all individuals, regardless of circumstances.

Summary

Volunteers at Valley Healthcare System, Inc. play a vital role in supporting our commitment to compassionate, patient-centered care. Volunteers assist with a variety of tasks that enhance patient experience and facility operations. Responsibilities include greeting patients, supporting staff, following safety guidelines, and upholding the organization’s values. Successful volunteers are dependable, professional, and actively contribute to a positive environment for patients and staff.

Duties & Responsibilities

• Welcome and greet all patients upon arrival.
• Assist and direct patients throughout the facility as needed.
• Understand and adhere to assigned duties, organizational rules, and safety protocols.
• Complete all duties assigned by supervisors and promptly report any issues.
• Attend required training sessions and seek clarification when needed.
• Uphold professionalism in all interactions with staff, patients, and visitors.
• Make feasible and appropriate suggestions for improving operations.
• Deliver presentations or status updates when requested.
• Notify supervisors if you are running late or unable to fulfill your duties.

Locations

• Columbus, GA
• Talbotton, GA
• Fortson, GA

• Current CPR Certification.
• Willingness to learn and collaborate with others.
• Strong time management skills and reliable transportation.
• Demonstrated respect, diligence, and professionalism.
• A personable, welcoming manner and the ability to follow instructions precisely.

Compliance & Confidentiality

• Volunteers must adhere to all Federal, State, and Local healthcare regulations, including HIPAA Privacy & Security standards.
• All volunteers must sign a Pledge of Confidentiality and maintain confidentiality of all written, verbal, and electronic patient information.
• Volunteers must secure their workspaces and log off systems when unattended.
• Non-compliance may result in immediate dismissal from the volunteer program.

Physical & Environmental Requirements

• Frequent walking, standing, reaching, bending, and lifting.
• Ability to assist or lift patients when necessary (may exceed 50 pounds).
• Normal vision, hearing, and hand-eye coordination required.
• Must be able to perform duties under stressful conditions and irregular hours.

THIS POSITION IS AT RISK FOR OCCUPATIONAL EXPOSURE TO BLOOD AND/OR BODILY FLUIDS