PURPOSE OF THE ROLE:

The Network Engineer is a key technical resource for project delivery, responsible for designing and installing network solutions spanning switching, routing, wireless, and next-generation firewalls — increasingly across hybrid environments that connect on-premise infrastructure to the cloud. The Network Engineer works with Auxiom’s clients and internal IT professionals to implement best-practice solutions across a wide variety of projects, and serves as an escalation point for the service desk on complex network issues.

CORE RESPONSIBILITIES:

Project Delivery & Execution

• Configure and install network hardware, including switches, routers, Wi-Fi access points, next-generation firewalls, VPN systems (Palo Alto GlobalProtect and comparable SSL/IPsec solutions), UPS and power distribution systems, and other network appliances.
• Configure server hardware and software as it relates to network and infrastructure security.
• Plan and execute server migrations from on-premise to cloud, including the networking, routing, and secure connectivity between premise and cloud environments.
• Assist with coordinating structured cabling and fiber optic solutions as needed.

Client Service & Delivery

• Assess client network infrastructure, identify gaps, and recommend necessary improvements.
• Assist with solution design for existing and prospective clients as needed.

Technical Standards & Architecture

• Create and maintain client network infrastructure documentation, both written and diagram-based.
• Apply monitoring and assurance tooling (e.g., Juniper Mist) to maintain visibility and proactively surface issues.
• Obtain and maintain vendor certifications for Auxiom’s key partners (such as Palo Alto Networks and Juniper Networks) as required — these partner certifications enable Auxiom to sell and service specific equipment lines.

Team Collaboration & Mentorship

• Support the Auxiom service desk with advanced troubleshooting and serve as an escalation resource for complex network issues.

KEY METRICS OF SUCCESS:

• Projects delivered on time and within scope.
• Minimal post-installation remediation.
• Successful production cutovers with minimal downtime.
• No critical security exposure at go-live.

QUALIFICATIONS & EXPERIENCE:

General

• Evidence of exceptional customer service skills.
• Evidence of dedication and a strong work ethic.
• Evidence of the ability to continually learn, improve, and adapt to a fast-paced, ever-changing technology landscape.
• Constant positive, can-do attitude.
• Ability to foresee overall client needs and future industry trends, and recommend strategic projects that position clients for future success.
• Proven record of taking initiative and following through on projects with limited supervision.
• Strong ability to organize and prioritize to meet deadlines across multiple projects and tasks.
• Ability to articulate needs, obstacles, and successes to the appropriate people in an effective and appropriate manner.
• Valid Michigan driver’s license.
• Able to lift and carry hardware and equipment, such as network switches, firewalls, and UPS units and their batteries, which can be heavier.

Technical

A highly qualified candidate will have an intermediate or advanced understanding of each of the following, with demonstrated expertise in at least two:

• Documentation, design, and diagram building of business-grade networks.
• Layer 2 and Layer 3 networking (Juniper Networks / Mist).
• Wireless networking (Juniper Mist, Ruckus).
• Enterprise border security and next-generation firewalls (Palo Alto Networks).
• Static and dynamic routing protocols (OSPF, EIGRP, BGP).
• Networking protocols and services connecting on-premise and cloud environments.
• Server OS (Microsoft Windows Server 2016 and newer).
• Network access control and traffic prioritization — 802.1x, RADIUS, QoS, and VoIP/SIP as they relate to networking.
• Moderate Linux (Debian/Ubuntu) skills and experience.
• Server virtualization (VMware, Microsoft Hyper-V, KVM).
• UPS and power distribution solutions (e.g., APC, Liebert).
• Endpoint security technology.
• Active Directory and general LDAP concepts.
• Understanding of structured data wiring and fiber optic concepts.

PREFERRED QUALIFICATIONS:

• Experience with cloud frameworks such as AWS and Azure, including prem-to-cloud server migrations and hybrid connectivity.
• AI fluency — comfort using AI tools to accelerate technical work, troubleshooting, and documentation.
• Scripting and automation with Python, PowerShell, or Bash.
• Experience with MSP-oriented security and network platforms such as SonicWall, Fortinet, Meraki, and Ubiquiti (in addition to the Palo Alto / Juniper core).
• 4+ years’ experience in a networking-focused role, ideally at an MSP or in an internal IT department.
• Bachelor’s degree in a related technical field, or equivalent experience.
• Demonstrated excellence with certification in one or more areas.

WORKING CONDITIONS & COMPENSATION:

• Regular predictable attendance is an essential function of the position.
• Due to the nature of the job, some after-hours work may be necessary (evenings, weekends) to complete projects without disrupting clients.
• Specific technical duties for this position will depend on the candidate’s specific areas of expertise.
• Other duties as assigned.
• Wage: commensurate with experience.
• Benefit package: health care, dental, vision, paid vacation time, paid sick leave, 401K.

THIS LIST OF ESSENTIAL JOB RESPONSIBILITIES IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY.