4M Dental Implant Center is a leading provider of advanced dental implant solutions dedicated to transforming smiles and improving lives. Our patient-focused approach, commitment to excellence, and high standards of care have established us as a trusted name in dentistry.

Responsibilities:

• Review and submit accurate insurance claims with appropriate attachments and narratives.
• Monitor claim status to ensure timely payment and identify trends or delays.
• Research and resolve denied or underpaid claims through payer follow-up and appeals.
• Post insurance payments accurately in the practice management system.
• Communicate with office managers and treatment coordinators regarding billing discrepancies, missing documentation, or claim issues.
• Maintain current knowledge of payer policies, CDT codes, and dental billing procedures.
• Manage patient account inquiries and provide clear, professional communication regarding balances and billing questions.
• Assist in monthly reporting, aging review, and other RCM functions as directed.
• Maintain compliance with HIPAA and company policies for handling patient and financial information.

Requirements

• High school diploma or equivalent; associate's or bachelor's degree in healthcare administration or related field preferred
• Minimum of 2 years of experience in dental billing and coding
• Knowledge of dental terminology, procedures, and coding systems
• Familiarity with dental insurance plans and claims processing
• Excellent communication and customer service skills
• Strong attention to detail and organizational skills
• Ability to work independently and as part of a team
• Proficiency in dental billing software and Microsoft Office Suite

Preferred (but not required):

• Familiarity with CareStack or similar dental practice management software.
• Experience working within a DSO or multi-location practice environment.