The Chief Compliance Officer establishes strategic objectives and directs the enterprise-wide Compliance Program to ensure applicable legal and regulatory obligations are understood, assessed, implemented, and aligned with Choice’s risk appetite. This role oversees compliance strategy, policies, training, regulatory change management, exam management, legal oversight, issue remediation, and reporting to senior leadership and the Board of Directors. The Chief Compliance Officer partners across first and second lines of defense, business leaders, strategic partners, external counsel, and regulatory agencies to embed a transparent, accountable compliance and operational risk culture across the organization.

Primary Responsibilities

• Establish and maintain the enterprise-wide Compliance Program strategy and operations; oversee all compliance and risk functions necessary to ensure compliance obligations across the company and applicable strategic partners are known and adhered to.
• Provide quarterly reporting to the Board of Directors on relevant compliance activities, emerging issues, litigation status, regulatory trends, and compliance risk matters.
• Manage personnel and budget under areas of responsibility to ensure cost-effective delivery of high-value compliance, risk, and legal oversight services.
• Establish, maintain, and ensure adoption of compliance policies reflective of the company’s and partners’ legal and regulatory obligations.
• Coordinate Enterprise Risk Management program-driven external legal advisory activities through cost-effective and knowledge-retaining approaches.
• Oversee all regulatory exam and communication activities, ensuring a strategic approach and coordinated messaging across business areas.
• Identify new and emerging compliance requirements and associated compliance risks; evaluate applicability to business areas and processes; educate the company and partners; and ensure compliance plans are in place.
• Monitor the regulatory environment and identify industry trends to ensure strategic plans are informed by emerging risks and opportunities.
• Establish and maintain an inventory of compliance requirements impacting the organization and partner with first and second line subject matter experts and leaders to identify roles and responsibilities for ongoing compliance.
• Monitor and support appropriate management of regulatory or compliance-related issues and findings through oversight of remediation plans, ongoing reporting, and issue validation activities.
• Monitor and report to the Board of Directors and other relevant parties on the status of litigation activities.
• Oversee successful execution of key compliance functions, including complaints management, compliance training, compliance assessments, Reg E compliance, CRA compliance, exam management, and legal oversight.
• Lead, recruit, direct, motivate, and develop the compliance team, maximizing individual contribution, professional growth, and team effectiveness.
• Embed a compliance and operational risk culture throughout the company to promote transparency and accountability for inherent risks and controls.
• Conduct regular one-on-ones to align cultural & business objectives, prioritize the most important work and coach to high performance.
• Facilitate execution through effective situational leadership tools. 
• Support engagement and action by listening to team member feedback – what’s working, what’s not – support them in initiating and executing positive changes and provided them with adequate resources.
• Support in the team members professional and personal. 
• Catch team members being approximately right through timely, individualized recognition.
• Promote collaboration and face to face interaction.

• Bachelor’s degree in business, management, risk, compliance, or a related field; equivalent experience may be considered.
• Minimum of eight years of experience directly related to the duties and responsibilities of the role.
• Financial industry experience in a commercial bank, community bank, or financial services company preferred.
• Proven experience collaborating across departments and divisions to support organizational success.
• Demonstrated experience leading enterprise-wide compliance programs, regulatory exams, compliance reporting, regulatory change management, and issue remediation.
• Ability to influence and partner effectively with senior leadership, business partners, regulatory agencies, external counsel, and first and second line risk partners.

Travel Requirement 

This position requires some travel to support business needs, including team collaboration, internal trainings, and cross-functional initiatives. The frequency and duration of travel will vary based on organizational priorities and team needs. 

Choice is #PeopleFirst, banking second.  

People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams, and recognize the success in bringing people and banking together in our communities. 

In contributing to our culture, Choice team members are guided by our core values. 

• Embrace change and encourage innovation. 
• Know when to ask for help and know when to offer help. 
• Better the places we live. 
• Work hard. Do the right thing. Have a little fun. 

Our vision of Diversity at Choice is supported by our #PeopleFirst mission and our core values. 

Being #PeopleFirst means that Choice is committed to focusing attention and resources towards creating an environment where everyone feels respected and valued and can do their best work. Doing the right thing means encouraging employees to share their experiences and ideas, and to bring their whole authentic selves to work. Together, we can build an inclusive culture that seeks out, supports, and celebrates diverse voices. We can use our diversity to fuel creativity and innovation and bring us closer to our customers and the communities we serve. Be welcome at Choice. We can see you here. 

Disclosure 

This job description is intended to describe the general content of, and requirements for, the performance of this job.  It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a significant risk to the health and safety of themselves or other employees.  

All employment at Choice Financial Group is “at will” employment. This position description does not create an employment contract, implied or otherwise.  

The base salary for this role is listed below. This pay range is posted to comply with wage transparency laws. The base salary may vary based on skill, ability, knowledge, experience, and geographic location. Full-time employees are also eligible for a competitive bonus and benefits package.