The Software Tester supports the Software Testing Lead by executing test cases and documenting results to help deliver reliable, high-quality software. This role collaborates with developers, product managers, business analysts, and quality assurance team members to improve test coverage, efficiency, and adherence to established practices. 

The individual who fills this role should be able to proactively think beyond defined requirements and test cases to identify opportunities for improving the application, user experience, and overall product quality. They should also demonstrate initiative by thinking outside the box and looking beyond defect identification to help drive continuous improvement. This individual should actively seek opportunities to enhance application functionality, usability, reliability, and efficiency by providing feedback, suggesting innovative solutions, and identifying gaps that may not be captured in requirements or specifications. This position as an advocate for both the end user and the business by helping the organization recognize and address areas for improvement.

Key Responsibilities

• Execute assigned test cases in development and production environments for each release, verify expected software functionality, and document results
• Work with Software Testing Lead and other testers to define and create test cases based on requirements and end user needs 
• Report defects to Software Testing Lead and development team using the approved ticketing system
• Complete root cause analysis for identified defects, when necessary 
• Ensure test data is properly prepared and maintained
• Provide timely status updates for all test cases created or completed during each testing period defined by the Software Testing Lead, including progress, results, blockers, and outstanding defects
• Collaborate with team to identify system improvement opportunities and enhancements 

Required Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or other related field or equivalent experience 
• Working knowledge of the Software Testing Life Cycle, including test planning, test case execution, defect reporting, and test closure
• Strong analytical, troubleshooting, organization and communication skills
• Strong problem-solving skills and attention to detail 

Preferred Qualifications

• SQL or data analysis skills for troubleshooting and validation
• Experience with Healthcare Revenue Cycle Management Systems 
• Electronic Data Interchange (EDI) knowledge/awareness 
• Hands-on experience with test case design, defect tracking, and test management tools (e.g., SpiraTeam)
• Experience with functional, regression, integration, and system testing