Position Summary:

Provides direct support to patients, physicians, physician assistants, and nurse practitioners. Performs work utilizing best practices for medical assistant professionals. Contributes to a collaborative work environment where interactions with patients and co-workers are respectful and courteous.   

Job Specific Responsibilities

• Patient Interaction
• Communicates professionally with patients, in person and on the phone, to provide information regarding clinic visits, medical conditions, testing, procedures, medication, and other such related matters. 
• Documentation
• Enters accurate notes into patient electronic charts. Completes tasks in the gGastro medical records system in a timely manner. Ensures tasks are routinely completed and that outstanding/pending tasks are kept below 100. 
• Training
• Provides training to co-workers as needed. Attends training as required. 
• Other duties as assigned.

Education:

• High School diploma or equivalency: 
• Medical Assistant certification and LPN license from an accredited educational institution is required.

Work Experience & Skills:

• One year of work experience in a medical clinic or surgery/procedure center is required.
• Experience with Microsoft Office (Outlook, Word, Excel, PowerPoint) and medical records information systems is preferred.
• Must have good attention to detail.
• Customer service experience is required.
• Good verbal and written communication skills are required.
• Must be willing to follow directions to provide excellent patient care.
• Must be able to document information accurately in patient records.