The Telecommunications Mechanic I provides installation, maintenance, troubleshooting, and repair support for Inside Plant (ISP) telecommunications systems at Aberdeen Proving Ground and Edgewood. This role is hands-on, focusing on cable work, telephony support, equipment operation, and resolving service issues. TM-I personnel support all assigned work orders, maintain accurate documentation, and perform technical tasks safely and efficiently.

Key Responsibilities

Inside Plant Maintenance & Support

· Perform preventive, corrective, and remedial maintenance on Inside Plant telecommunications systems.

· Install, remove, relocate, and maintain instruments, service lines, LAN services, connectors, and terminators.

· Remove unused copper cabling as required and ensure proper routing back to demarcation.

· Respond to and clear trouble calls involving ISP equipment, wiring, terminations, and service disruptions.

· Execute equipment programming or modifications as directed.

· Provide dial tone (voice and data) support and troubleshoot issues impacting service quality.

· Provide operational support for DTMF telephones, common-user switches, remote switches, and nodes.

· Perform cable pair changes, repair work, installation tasks, and general touch labor required for ISP support.

Ticket Processing & Documentation

· Process trouble tickets, service orders, and work requests from designated ticketing systems (e.g., Net Plus, AESMP, or successor systems).

· Record materials used, labor hours, work notes, and completion details accurately.

· Assist with moves, adds, and changes (MAC) requests and document all work performed.

· Ensure timely and accurate updating and closure of all assigned tickets.

Tools & Equipment

Familiarity and handling of equipment used, including but not limited to the following: technical drawings; terminal connectors; fiber and copper cabling; wire cutters/strippers; cable management tools; switches; telecom test equipment; and general hand tools such as screwdrivers, pliers, wrenches, and electric drills.

Required Competencies

· Ability to work independently while supporting team tasks and maintaining professional interactions.

· Strong understanding of basic electronic principles, cable installation, termination, and testing.

· Familiarity with terminal connectors, telecom hardware, and cable testing procedures.

· Ability to read and interpret technical drawings and follow detailed work instructions.

· Knowledge of safety practices, installation procedures, and troubleshooting protocols.

· Capability of lifting, up to 50 pounds unassisted and perform tasks involving climbing, crawling, and working in both indoor and outdoor environments.

Minimum Qualifications

· High School Diploma or equivalent.

· 2 years of installation and maintenance experience with Inside Plant wiring or related telecommunications systems.

· Ability to maintain a Secret clearance.

Supervisory Statement 

Telecommunications Mechanic I, does not exercise supervisory authority. This position performs technical duties under the direction of senior personnel, lead mechanics, or management. TM-I employees do not have responsibility for assigning work, evaluating performance, approving timesheets, or taking disciplinary action. All work direction received by the TM-I is provided in accordance with established work rules, collective bargaining agreements, and management guidance.