We are Hiring! 

As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Steuben/Livingston builds communities that care for all people. We serve all people seeking help in a safe, welcoming and comforting environment that feels like being home. We proudly employ people from all backgrounds and experiences. 

If you're looking for more than just a job, if you're passionate about making a meaningful impact on the lives of others, join a team that changes lives every day. Be a part of something truly special.

Employment Type:  Full-Time

Schedule:   Monday -Friday 8am-4pm; 1 hour lunch; 35 hours per week, evening and weekends possible with outreach events 

Salary:  $19.00-$20.00 an hour

Top Benefits and Perks:

• Competitive salary and 403b retirement plan 
• Generous time off package and work-life balance 
• Comprehensive benefits package 
• Supportive and collaborative environment 
• Opportunities for growth and development 
• Intrinsic reward of truly making a difference in people's lives 

Qualifications:

Education: Associate’s degree in Social Work, Psychology, Human Services or related field preferred. High School Diploma with at least five years of relevant experience will be considered.

Experience: Minimum of one-year experience working with individuals from diverse socio-economic backgrounds. Familiarity with federal assistance programs and knowledge of hunger/food insecurity and poverty issues a plus.

Relevant years of experience and education will be considered

General Description

Performs all activities related to Catholic Charities Steuben/Livingston Nutrition Navigator Direct Service Program, in their assigned county, with the objective of increasing participation in the Supplemental Nutrition Assistance Program (SNAP) among residents. Responsibilities include providing SNAP outreach & application assistance to eligible individuals, increasing awareness about and improving perception of SNAP within the greater community, and developing partnerships with local social service organizations interested in expanding SNAP participation. 

Essential Duties and Responsibilities

• Develops in collaboration with NYS Nutrition Navigator staff, Nutrition Navigators Technical Assistance Providers, Catholic Charities Steuben/Livingston and Food Bank of the Southern Tier an outreach plan to generate broad based community support for the Supplemental Nutrition Assistance Program (SNAP).  
• Provides accurate and updated SNAP information to eligible individuals and families through the creation and distribution of outreach materials as well as establishes direct contact with the target population.
• Prescreens potentially eligible individuals and families to determine SNAP eligibility, assisting them with all aspects of SNAP application process, and makes referrals to other nutrition programs and community resources as needed.
• Works in collaboration with other community stakeholders to reduce/eliminate systemic barriers encountered by eligible families attempting to access SNAP benefits. Develops and maintains supportive interactions with DSS, LAWNY, and other community partners.
• Develops and maintains all written correspondence, records and reports related to meeting program goals and objectives. 
• Monitors expenditures and budget.
• Attends required statewide meetings, workshops, and training opportunities.
• Attends outreach events throughout the county, which may include evening and weekend hours
• Maintains on-going knowledge and understanding of the SNAP on a national, statewide, and local level. Develops an understanding of local hunger needs. 
• Coordinates delivery of services with Emergency Services programs county-wide. Attends, participates, and supports Emergency Services staff functions and activities. Occasionally assists with community food distribution.
• Provides support before, during and after fundraising events to support Emergency Services Programs

Miscellaneous:

• Assists in the general development/public relations activities and events of the Emergency Services programs as they relate to SNAP or as requested by the Program Director.
• Completes other duties as assigned

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.

 ADDITIONAL REQUIREMENTS:

• Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCDR’s corporate compliance and ethics program.
• Strong organizational skills, with the ability to interact successfully and cooperatively with a wide variety of people.
• Computer competency including proficiency in working with data tracking systems.
• Possess excellent verbal and written communication skills.
• Ability to multi-task and prioritize duties.
• Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques.
• Ability to maintain absolute confidentiality in regard to all records reviewed including consumer records, employee records and billing records.
• Proficiency and experience with PC’s and Microsoft applications.
• Ability to analyze and interpret data and to handle problem resolution.
• Possession of a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier.
• Continuous use of a reliable, registered and insured vehicle.
• Demonstrate commitment to Agency Mission Statement. 
• Provide effective, equitable, understandable and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs.

Ability to meet the following physical requirements with or without reasonable accommodation:

• Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicle.
• Stand, sit, walk, bend, stoop, kneel, and reach.
• Climb up or down stairs.
• Able to reach above or below shoulders.
• Occasionally lift or move objects weighing up to 30 lbs.
• Sitting at a desk or in a vehicle for long periods of time to perform certain job functions.
• Be able to read, write and interpret written documents.

***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet