? Promptly answer telephone calls and communicate relevant account information to managers and departments.

? Type and process correspondence, proposals and contracts.

? Distribute memos, contracts, resumes, room requests and amenities to relevant departments.

? Politely and professionally converse with clients and respond to all inquiries.

? File and organize copies of contracts and correspondence ensuring records are up to date.

? Reserve and confirm rooms, meeting space, and banquet space when necessary. 

? Follow sustainability guidelines and practices. 

? Perform other duties as requested by management.