The Associate Loan Specialist assists the Loan Processing Manager, Underwriter, Closer and Lenders in the processing, underwriting, and closing of loans within the department. They maintain a professional work environment and uphold the confidentiality of the department, customers, and the bank. They work as a valued team member among peers and willfully act as backup for others as necessary to ensure that the bank is giving the best customer service to our customers while following all bank policies, procedures as well as regulatory and investor guidelines. 

ESSENTAIL DUTIES AND RESPONSIBILITIES 

· Regular onsite attendance

· Ability to work well with others in a team environment

· Provides accurate, efficient and exceptional customer service to both internal and external customers

· Maintains knowledge of bank regulations, security and compliance responsibilities, products, policies, procedures and meets deadlines

· Work with Lenders to gather supporting documentation for income, employment, assets and any required documentation 

· Check loan files for accuracy, completeness, and missing details. 

· Distribute necessary disclosures and booklets within regulatory guidelines 

· Evaluating credit histories for the applications and requesting supporting documentation as needed

· Order title work, appraisals, flood determinations, hazard binders

· Assist with phone calls and emails directed to the department and finish to completion if possible or direct to the correct person.

· Assist with the income calculations as needed

· Review residential appraisal reports for completeness, accuracy and adhere to the Uniform Standards of Professional Appraisal Practice (USPAP), Lender and regulatory guidelines 

· Work with Appraisers to order and correct the residential appraisals

· Work with the Closer and Underwriter as needed to collect required information

· Create accurate residential and consumer closing packages, deeds, titles, title insurance policies, and closing disclosures.

· Properly disburse funds as needed and check for accuracy and balancing. 

· Must have good verbal and written communication 

· Good interpersonal and customer service skills

· Ability to work with strict deadlines 

· Willingness to learn new concepts to grow and advance 

· Satisfactorily completes all training required for the position

· Other duties as assigned

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE 

High school diploma or general education degree (GED) required; one to three years related experience.

LANGUAGE SKILLS 

Ability to read, comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.

MATHEMATICAL SKILLS 

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

REASONING ABILITY 

Ability to apply common sense understanding to carry out instructions furnished in written, oral and diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

OTHER QUALIFICATIONS

Computer Skills: Working knowledge of computers and the internet. Basic functions using Microsoft Word and Excel.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; or climb; and stoop, kneel or crouch. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

WORKING ENVIRONMENT/CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

No hazardous or significantly unpleasant conditions (such as a typical office)

Noise level is usually quiet.