Outside Sales Representative – Tri-Cities, TN - Built for Growth, Relationships & Market Impact

MHI is looking for an Outside Sales Representative to grow our presence throughout the Tri-Cities market. This is a relationship-driven sales role for someone who enjoys being out in the field, meeting customers, uncovering opportunities, and finding solutions that make their businesses run better. You’ll have the opportunity to build your own customer base, develop long-term relationships, and directly impact the growth of MHI across the Tri-Cities area.

If you’re competitive, self-motivated, comfortable creating your own opportunities, and enjoy the freedom that comes with outside sales, we’d love to hear from you.

Why MHI

At MHI, we’re committed to being the best partner to our customers by delivering urgency, expertise, and exceptional service.

Our sales professionals are more than order-takers. They serve as trusted partners to customers, helping them solve operational challenges through equipment, service, technology, and material handling solutions. As part of MHI, you’ll have the opportunity to build relationships, grow your career, and make a direct impact on the success of the business and the customers you serve.

Are You...

• Motivated  by growing business and winning new opportunities?
• A natural relationship builder who enjoys earning customer trust?
• Competitive and driven to achieve results?
• Comfortable managing your own territory and creating opportunities from the ground up?
• Someone who enjoys getting out in the field and meeting customers face-to-face?
• A problem solver who likes finding the right solution for each customer?
• Looking for a sales role where your effort directly impacts your results?

If so, this could be a great opportunity for you.

Your Next Step: 

Complete the Culture Index Survey: https://surveys.cultureindex.com/s/yYvbQBY81G/124884

(Completion of the Culture Index Survey is required to be considered for this position.)

What You'll Do

• Develop and execute a territory growth strategy across the Tri-Cities market
• Identify and pursue new business opportunities within assigned accounts and target markets
• Build and maintain strong relationships with current and prospective customers
• Conduct sales calls, site visits, equipment demonstrations, and customer presentations
• Learn each customer's operation and identify opportunities to improve their productivity and efficiency
• Recommend equipment, service, parts, rental, and other material handling solutions based on customer needs
• Collaborate with internal teams to ensure a strong customer experience from initial sale through ongoing support
• Maintain an active sales pipeline and accurately forecast opportunities
• Monitor market trends, competitor activity, and customer needs
• Represent MHI professionally throughout the Tri-Cities market and material handling industry
• Utilize CRM tools to manage customer relationships, activities, and opportunities

Expected Outcomes 

• Achieve or exceed territory revenue goals
• Grow MHI's presence and market share throughout the Tri-Cities
• Generate consistent new customer and business development activity
• Grow equipment, service, parts, rental, and solutions revenue
• Maintain a healthy sales pipeline and accurate forecast
• Increase account penetration and customer retention
• Build long-term customer relationships that generate repeat business
• Contribute  to overall branch and company growth

Background & Experience

• 3+ years of experience in outside sales, business development, account management, or a related role
• Experience in material handling, industrial equipment, construction, manufacturing, distribution, or a related industry is preferred
• Proven track record of meeting or exceeding sales goals
• Strong relationship-building and communication skills
• Ability to identify opportunities and independently develop and close business
• Strong organizational and time-management skills
• Experience using CRM systems and sales tools
• Valid driver's license and ability to travel throughout the assigned territory

We are especially interested in candidates who live in or around the Tri-Cities area, including Johnson City, Kingsport, Bristol, TN and surrounding communities.

What Success Looks Like

Successful Outside Sales Representatives are highly visible in their market. They consistently create new opportunities, build strong customer relationships, understand their customers' businesses, and turn those relationships into long-term growth.

You'll be successful in this role if you're proactive, organized, comfortable working independently, and motivated by the opportunity to build something of your own within an established company.

 

Material Handling Inc.'s Commitment to You: 

MHI is a family-owned and operated company that prioritizes the well-being and growth of our employees.

Our benefits include:

• Health Insurance – three plans to choose from
• Voluntary Dental Insurance
• Voluntary Vision Insurance
• Company-Paid Life Insurance
• Additional Life Insurance Options
• Short-and Long-Term Disability
• 401(k) with Employer Match

MHI is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. All qualified applicants will receive consideration for employment without regard to any legally protected status.

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.