About Elica's Mobile Medicine Programs

The Health on Wheels mobile medicine program features state-of-the-art mobile health clinics with full exam rooms that provide services to two primary groups: hard to reach populations with barriers to accessing care and underserved students at select schools within Elica's service area. The program delivers services to those who are unable to visit a standing clinic due to barriers, such as lack of transportation, language difficulties, homelessness, mental illness, and more.

To view more information about the Mobile Medicine program, follow the link: https://www.elicahealth.org/mobile-medicine/

WHAT YOU'LL DO:

The Medical Assistant will provide excellent customer service at all times to all who enter the clinic. They will be responsible to check in patients, complete the registration process, and run insurance verification. Additionally, they will be responsible to perform routine clinical and administrative tasks, working alongside Medical Providers and licensed professionals to deliver excellent and quality patient care services. Performs data collection for assessment purposes under the direction of a Medical Provider and assists with maintaining a smooth patient flow through the clinic while adhering to HIPAA confidentiality in all phases of work.

Benefits

Elica Health Centers offers a competitive, comprehensive benefits package designed to support your health, financial well-being, and work-life balance.

Highlights include:

• Medical, Dental & Vision Insurance – Choice of PPO medical plans through Anthem Blue Cross, including a Premier PPO option with $0 in-network out-of-pocket costs, plus dental and vision coverage. Health Plans include care navigation and provider support resources to help with finding care, understanding benefits, and billing questions.Coverage options are available for individual and family tiers.
  Retirement – 403(b) plan with up to 4% employer match and immediate vesting
• Paid Time Off – Up to 3 weeks of vacation in the first year, plus 7 paid holidays and 1 floating holiday
• Ancillary & Voluntary Benefits – Employer-paid life insurance, Employee Assistance Program (EAP), Flexible Spending Accounts (Health Care & Dependent Care), and optional supplemental benefits
  

Eligibility: Benefits are available to employees working 30+ hours per week, effective the first of the month following 30 days of employment.

Learn More About Elica Health Centers:

To explore our mission, values, and the communities we serve, visit our website: Elica Health Center's Website

WHAT ARE WE LOOKING FOR?

The successful candidate will be willing and able to:

• Prepares the exam room and work station for Medical Provider; cleans and stocks rooms in between patients
• Participates in daily huddles with the provider each morning at the beginning of their shift
• Greets, prepares the patient, performs vitals measurements accurately, takes patient history, and allergies, records and reconciles all prescribed medication with the patient during each visit. Inputs information into the EHR, and assists the Medical Provider with exams and procedures as needed
• Administers injections and diagnostic test & referrals as ordered, including immunizations or other services ordered by the Medical Provider and documents accurately in the EHR system.
• Completes Standing Orders per Elica’s policies. Perform Tuberculosis Skin test (TST), CLIA waived tests including and limited to Urine Dip test, Urine Pregnancy Test, Strep A, HbA1c, PT/INR, Glucose, and Hemoglobin on patients with specific complaints or as required for HEDIS or CHDP requirements prior to being seen by the Medical Provider
• Documents all immunizations in the EHR according to standards and immunization log binders
• Records temperature from data logger for refrigerator and freezer daily and to temperature log in the morning and before the end of the shift
• Performs diagnostic and laboratory tests including but not limited to audiometry, EKG, spirometry, urine dips, acu-check, urine HCG, hemoglobin, etc.
• Performs age appropriate screening as needed or as directed by Medical Provider
• Checks-in patients and completes full registration in a timely manner including scanning in completed patient intake packet, insurance card, and identification card into the EHR system.
• Checks out patients in the system and schedule follow-up appointments.
• Enters every patient’s data, including scanning all paperwork relating to patient care, into the EHR before the end of the shift
• Conducts chart preparation to ensure all of the patients' charts include full registration, insurance card, demographics and forms are updated accordingly. Also ensures all patient charts include diagnostic and laboratory results, advanced directive, TB assessment, staying healthy assessment, and PHQ9. Follow-up as needed.
• Uses critical thinking skills to address patient intake and registration questions, correctly referring to Eligibility Workers when appropriate
• If an Eligibility Worker is not available, checks patient eligibility on the state medical website, calls private insurances and/or Medicare to check patient’s eligibility

The successful candidate has:

• High School Diploma or Equivalent
• Completion of a formal Medical Assistant program
• At least 6 months to 1 year experience as Medical Assistant
• Current BLS/CPR certification required
• Knowledge of care and procedures within the scope of a Medical Assistant.
• Previous HIPAA compliance training and knowledge a must
• Ability to maintain records and files
• Ability to operate a computer, use office equipment including a copier, office telephone, and appropriate clinic equipment
• Previous experience with Microsoft Office and Google Workspace
• Ability to maintain HIPAA confidentiality a must
• Ability to provide excellent customer service reflecting Elica’s values of respect

Language Skills (Preferred):
Bilingual or multilingual communication skills in English and Russian, Farsi, or Dari are preferred to support the needs of the communities we serve, where more than 50% of patients report a primary language other than English. 

Additional Requirements

• Must have a current and valid California driver’s license and the ability to provide proof of personal auto insurance on the vehicle driven during working hours.
• If selected for an employment opportunity with Elica Health Centers, external hires must provide proof of immunizations (Hepatitis B, MMR, Varicella & Tetanus), tuberculosis clearance, and proof of COVID-19 vaccination status* prior to their scheduled start date. Please be advised that this position is subject to criminal background investigation and drug screen.

*Elica Health Centers is a healthcare facility that adheres to the mandates issued by the California Department of Public Health including the recent orders regarding the COVID-19 vaccine. Medical and religious exemptions will be considered.

Physical Requirements and Work Environment

The work environment is primarily field-based triaging and administering medical care to adults experiencing homelessness and recent immigrants. Work environment includes streets and surrounding areas of Sutter General Medical Center; homeless shelters; and health clinics. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to walk; use hands to finger, handle, or feel. The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone. The noise level in the work environment can range from quiet to moderately loud; the incumbent must be able to focus in an environment with many distractions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Compensation Disclosure: 

The compensation range listed reflects Elica’s good-faith estimate of the anticipated hiring range for this position in accordance with California pay transparency requirements. Final compensation will be determined based on job-related factors, including relevant experience, education, certifications, skills, and qualification