About Itential

Itential is the leading agentic operations platform for infrastructure teams, helping the world’s most demanding enterprises put AI to work across the real networks, clouds, and infrastructure their businesses depend on. We bring AI agents and human teams together to operate with greater speed, intelligence, and control.

For more than a decade, Itential has helped global carriers, financial services leaders, federal agencies, and enterprises transform how they operate complex infrastructure. Today, we're building on that foundation to solve one of the biggest challenges of the AI era: moving AI beyond experimentation and into real production operations, safely and at scale. It's why organizations trust Itential to modernize how they operate today and build toward a more autonomous future.

About the Role

Itential is looking for software engineering co-ops who want to develop their skills in an enterprise software development environment. Co-ops who join Itential begin their career with a team dedicated to delivering modern automation software to enterprise customers, and continuously learn what it takes to run a successful development project. Our solution is a MERN-stack platform that allows our engineers and our customers to develop applications that automate large-scale IT networks. You will use JavaScript and full-stack development skills to design and build new applications, features, and bug fixes within an Agile team focused on delivering customer requirements, working alongside developers who are fully invested in making the Itential Automation Platform (IAP) the market leader in our industry.

What You Will Do

A typical co-op rotation builds hands-on experience across delivery and product teams, with responsibility increasing at each stage. This includes:

• 1st Rotation: Process mapping, documentation, and bug fixes for Delivery Projects or Product Applications
• 2nd Rotation: Bug fixes and implementation support alongside Delivery Support or Product team members
• 3rd/4th Rotation: Direct development in support of active projects and products

What You Will Learn

• Development skills in the MEAN-stack
• Consumption and creation of APIs
• Networking concepts at all layers of the OSI model
• Next-generation Software Defined Networking and Network Function Virtualization
• Agile Software Development Methodology

Qualifications

• Currently enrolled in a Bachelor's program in Computer Science, Software Engineering, or a related field
• Basic understanding of JavaScript or another object-oriented programming language
• Familiarity with web development concepts (HTML, CSS, JavaScript)
• Exposure to or coursework in data structures, algorithms, or software development
• Strong problem-solving skills and eagerness to learn in a fast-paced environment
• Ability to work collaboratively in a team setting
• Strong written and verbal communication skills

Physical Demands & Work Environment

Physical Requirements: The physical demands described here are representative of those that must be met

by an employee to successfully perform the essential functions of this job.

• Sitting: Constantly (6-8 hours per day) for computer work, meetings, and customer calls
• Standing/Walking: Occasionally for team meetings and customer presentations
• Lifting: Occasionally lift/carry up to 15 pounds (project materials, equipment)
• Vision: Constantly use close vision for computer work, documentation, and reporting
• Hearing: Frequently for customer calls, team meetings, and stakeholder communications
• Communication: Constantly communicate with customers, engineering teams, and executivemanagement
• Manual Dexterity: Constantly use hands/fingers for keyboard use and documentation

Work Environment:

Location: Atlanta, Georgia, United States

Noise Level: Typical office or home office environment with frequent meetings and calls

Travel Requirements: None required for this co-op position

Schedule: Standard business hours, based in our Atlanta, GA office

Technology: JavaScript, Node.js, React, MongoDB, Express (MERN stack), Git, and Agile project management tools

Compliance Statements

ADA Accommodation: Itential is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application, interview, and employment process. If you require accommodation to perform the essential functions of this position, please contact Human Resources to discuss available options.

Equal Opportunity: Itential is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

Employment at Will: Employment with Itential is at-will, meaning either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.