Technical Sales Manager
Fully Remote Hanoi, Vietnam or Bangkok, Thailand, VNM Sales
Description
  • This is a Technical Sales Position, reporting to Sales & FAE Manager India and ASEAN, for promoting Telit Cinterion Product line and managing Hardware module business directly or through company appointed distribution channels in ASEAN countries, to contribute to revenue generation. Major focus will be on key verticals like Smart Meters, Vehicle Telematics, 5G routers and Gateways which are having strong growth potential in ASEAN.
Requirements

 Objectives & Responsibilities 

  • Technical/Product presentation and pre-sales support to sales and customers. 
  • Acceptance, prioritization and management of the correct internal processing of customer requirements.
  • Technical support during RFI / RFQ process.
  • Trouble shooting (tracing, on-site testing) to establish the root cause of problems found in the field.
  • Raising failure reports, identification of solution or workaround and if needed internal defect escalation in a structured      manner.
  • Enable customers to develop new wireless applications (e.g. test scripts, application notes, design hints…) Work together with all the stakeholders to be accountable for meeting the design win targets, and to achieve revenue growth.
  • Work with internal teams to file defect reports, identification of solutions or workarounds, and drive resolution towards      customer satisfaction. 
  • Build and manage relationships with customer’ technical and management teams. 

 Requirements & Qualifications 

  •   Bachelor’s degree in electrical/electronic engineering or similar.
  • 5-10 years of experience in wireless industry, semiconductor or in embedded design & development.
  •  Knowledge of IoT market trend and its verticals (eg. Security, Healthcare, Energy, POS), and the key technology development status.
  • Knowledge of wireless communication technologies (GSM/WCDMA/LTE/5G) and network standardization evolvement (3GPP Rel.x).
  • Knowledge of HW/SW development process. Familiar with Linux & embedded Linux and Embedded SW concept, with language skills such as C/C++/Python.
  • Experienced with project management (schedule, risk, cost), crisis management and escalations.
  • Good communication, negotiation, presentation and interpersonal skills. 
  • Fluent in reading/writing/speaking English and good command of local language.
  • Sefl-motivated and willing to work independently.
  • Willing to travel to countries in ASEAN for business purpose as needed 

 Preferred Qualifications 

  •   With factory production knowledge is a plus.
  • Pre-sales or Customer Project Management skills are preferred.