POSITION OVERVIEW:

Oversees the security and accuracy of records throughout the continuum of patient data inside the domain.  

ESSENTIAL FUNCTIONS:

• Knowledge of practice policies and state and federal regulations for Document Management (DM)
• Perform document retrieval for patients, staff or authorized 3rd party 
• Strong knowledge of EMR DM 
• Oversee the fiscal responsibilities of managing DM batching initiatives 
• Ability to resolve customer complaints and concerns as appropriate 
• Utilize software systems available to manage DM quality and integrity 
• Assist in preparation of reports and projects as needed 

REQUIRED QUALIFICATIONS AND SKILLS:

• Minimum of two years in documentation management services in healthcare 
• Must have strong customer service experience to assist team members with IT related issues 
• Must have ability to understand the goals of the practice and work to obtain these goals both independently and with the direction of the practice 
• Knowledge of Centricity 
• Proficient in Microsoft Word and Excel 
• Web based software systems 
• Experience in Process Improvement Practices 

WORKING CONDITIONS:

• Typical business office environment 
• Possibility of local travel 
• Constant viewing of computer monitor, mousing and typing 
• Frequent standing, walking and sitting 
• Frequent stooping, lifting, carrying and pushing/pulling 10 pounds or more 
• Occasionally lift and/or move up to 50 pounds 
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus 
• Hours of business are Monday – Friday from 8:00 a.m. to 5:00 p.m. Must be able to work early, late and long hours, as needed, to meet the essential functions of the job