Service Porter
San Rafael, CA Service Department
Job Type
Full-time
Description

San Rafael, CA | Mercedes-Benz | Luxury brand | Entry level | No experience required | Marin County | Bay Area | Veterans encouraged to apply | $23 - $25/hr


IS THIS YOU?

• You're reliable, take genuine pride in doing your work carefully and correctly, and follow through without being reminded -- you hold yourself to a standard whether or not anyone is watching

• You have a valid driver's license and a clean driving record, and you're comfortable moving vehicles with care and confidence in a busy, high-expectation luxury dealership environment

• You're looking for a stable role at one of the Bay Area's most respected Mercedes-Benz stores where the standard of care for guests and their vehicles is high, and your reliability and professionalism are genuinely valued


WHO WE ARE

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.


Mercedes-Benz of Marin is an award-winning luxury dealership in San Rafael serving one of the most affluent and loyal ownership communities in the Bay Area. Marin County guests hold the service experience to an elite standard -- and every detail of that experience, including how their vehicle is handled from the moment they arrive, reflects on the store. The Service Porter plays a visible and important role in maintaining that standard every single day.


WHAT YOU'LL DO

• Move vehicles throughout the service department -- pulling cars into service bays, returning vehicles to guests, and repositioning inventory across the lot as directed

• Deliver and retrieve loaner and courtesy vehicles for guests -- representing Mercedes-Benz of Marin's hospitality standard in every handoff

• Keep the service lane and lot organized, safe, and navigable throughout the day

• Support service advisors and technicians with vehicle movement during peak hours and busy periods

• Assist with basic vehicle prep as directed -- fueling, washing, and staging vehicles for service or delivery

• Inspect vehicles during movement and immediately report any visible damage or concerns to the appropriate team member


WHAT WE'RE LOOKING FOR

• Valid driver's license with a clean driving record -- required

• Reliable and punctual -- the service operation depends on consistent support and the team counts on you

• Attentive and careful behind the wheel -- guests are entrusting us with their Mercedes-Benz vehicles and the standard of care reflects that

• Professional and courteous in every guest interaction -- this is a luxury environment and conduct matters

• No automotive experience required -- we'll train you on everything you need to know


WHAT WE OFFER

$23 - $25/hr

• Medical, dental, and vision insurance

• Life insurance and supplemental coverage options

• Paid time off and paid holidays

• A clear path forward -- porters who demonstrate reliability and care at Swickard grow into service advisor, parts, and technician roles

• Employee vehicle purchase and service discounts


WHY MERCEDES-BENZ OF MARIN

• An award-winning Mercedes-Benz store with a guest base that notices and appreciates the difference a well-run service operation makes -- the standard here is high and the people who meet it are valued

• Marin County is a close-knit, loyalty-driven community where your professional conduct and reliability are noticed by the guests whose vehicles you handle and the team you support

• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry

• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- apply to every team member and every interaction, from the service drive to the lot


If you have a clean driving record, a professional demeanor, and the reliability and care that an award-winning Marin County Mercedes-Benz store depends on -- we'd like to meet you. 

Salary Description
$23 - $25/hour