• Successfully manage, answer, and process a high volume of inbound/outbound calls daily 
• Direct daily phone contact with patients and referring provider offices
• Schedule exams, confirm appointments, Process orders, and/or obtain authorization on scheduled appointments.
• Maintain customer relationships with referring physician offices and patients
• Work with multiple computer programs simultaneously; utilize available online resources
• Maintain highly accurate data entry rate
• Open Availability Required

Education: High School Diploma or Equivalent

Skills: Call Center experience strongly preferred

Medical office experience preferred

Knowledge of medical terminology strongly preferred

Excellent organizational skills and ability to multi-task

Maintain confidentiality

Experience: Medical office, specifically Imaging, highly preferred. At least 2 years customer service. Ability to work flexible shift / hours.