Under the supervision of the Chief Deputy Assessor, the Deputy Assessor I is responsible for maintaining and processing accurate real property information and providing knowledgeable, professional assistance to Township residents regarding property assessments, exemptions, ownership changes, appeals, and related programs and procedures.

This position requires strong attention to detail, organization, initiative, and the ability to manage multiple priorities in a fast-paced, public-facing environment. The Deputy Assessor I is expected to work independently while collaborating effectively with department staff and other Township departments. The successful candidate will take a proactive approach to their work by identifying opportunities to streamline processes, improve efficiency, enhance resident service, and bring forward innovative or creative ideas that support the Assessor’s Office and broader Township operations. This position may also assist with or lead educational presentations, workshops, and community outreach regarding property assessments, exemptions, and other programs administered by the Assessor’s Office.

Hours: This is a full-time position, generally scheduled Monday through Friday. Typical work hours may be 8:30 a.m. to 4:30 p.m. or 9:00 a.m. to 5:00 p.m., depending on departmental needs and assigned coverage. Work hours may fluctuate based on operational demands. Extended hours or occasional evening and weekend availability may be required during assessment appeals, community events, presentations, or other peak periods.

Essential Functions

• Perform data entry of real property information, including clerical corrections, homeowner exemptions, senior freeze exemptions, senior exemptions, etc., ownership and address changes, and other changes as required.
• Answer the telephone and route calls to the appropriate office or individual in the Township.
• Perform basic data analyses, queries, and spreadsheets.
• Excellent understanding of all aspects of the Assessor’s office, and programs that it administers to serve the public and other county departments.
• Assist the public with the completion of required forms, and other property information at the public’s request. During the time of appeals, must be available to work extended hours or weekends.
• Attend meetings, seminars, and training sessions as designated yearly.
• Review deeds and other legal documents concerning property ownership within the county with accuracy.
• Requires the ability to use Windows, Microsoft Word, Excel, and Outlook.
• Assist other departments and perform other duties as needed.

Other Job Functions and Abilities

• Capability to utilize computer databases, word processing, spreadsheets, and other programs as required.
• Able to interpret legal documents and legal descriptions.
• Perform basic mathematical calculations involving decimals and percentages.
• Complete tasks assigned independently.
• Ability to work accurately with great attention to detail.
• Excellent written and oral communication skills (active listening, interpersonal skills, diplomacy).
• Demonstrate a professional and cooperative manner toward the public and co-workers.
• Multi-task and handle interruptions while working with complex and/or time-sensitive projects.

Physical Demands

Physical demands refer to the level and duration of physical exertion generally required to perform critical tasks in support of critical job functions, for example, sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling files.

Benefits

The Township of Schaumburg offers a comprehensive benefits package, including paid time off, as well as significant medical, dental, and vision insurance coverage, along with life insurance and participation in the Illinois Municipal Retirement Fund (IMRF) pension plan.

• Associate degree required, Bachelor’s degree preferred, in accounting or business.
• Excellent oral and written communication skills.
• Proficiency with Microsoft Office, including a variety of different programs like Excel, PowerPoint, and Access.  
• Knowledge and understanding of local community resources and programs.
• Demonstrate leadership abilities, including initiative, ability to work independently, and ability to effectively handle emergencies.
• Capability to effectively manage and complete projects simultaneously, under tight time constraints.
• Organizational skills with the ability to establish and maintain a professional level of competence with members of the public, media, not-for-profits, community groups, and other government agencies.
• Possess and utilize tact, diplomacy, and discretion when dealing with sensitive or confidential matters.
• Ability to lift 23-30 pounds involving bending and overhead lifting.

Special Requirements/ License/Certification

• To obtain the Certified Illinois Assessing Officer (C.I.A.O) with the Illinois Property Assessment annual certification within a year of hire.
• Notary Public and Deputy Registrar certification, required within two months of hire.