Company Core Purpose, Core Values

Dental Excellence Group is a growing company that offers patient-focused, high-quality dentistry in the Northwest Ohio area. There are more than 100 employees, including doctors, hygienists, clinical assistants, and business and marketing support teams. The practice’s purpose is to create a place where dental care is so friendly, comfortable, and convenient, it completely changes the way people think about dentistry. 

The practice has five core values; a teamwork focus, a patients first mentality, with the patients’ comfort and care our #1 priority. We value kindness and compassion, both within our team and with our patients. We also have an unwavering standard of excellence, challenging all team members to meet their God given potential in attitude, skill, and service. Our final core value is making every minute count, driving performance and efficiency.

Mission of Sterile Tech

Reporting directly to the Practice Administrator, the Dental Hygiene Assistant plays a critical role in optimizing the daily clinical workflow. The mission of this position is to partner closely with dental hygienists to ensure seamless patient transitions, maximize scheduling efficiency, and proactively support clinical strategies that drive daily practice production.

Key Responsibilities

Patient Care & Clinical Support

• Patient Experience: Welcome and seat patients promptly, ensuring a warm, comfortable, and outstanding clinical experience. 
• Clinical Preparation: Efficiently update patient medical histories, record vital signs, and prepare comprehensive, accurate clinical notes. 
• Diagnostic Imaging: Capture high-quality dental radiographs in strict compliance with state radiology licensing requirements. 
• Chairside Assistance: Provide proactive clinical support and assistance to dental hygienists during patient treatments as required. 
• Laboratory Operations: Take accurate dental impressions, pour models, and manage basic laboratory workflows. 

Schedule Optimization & Administrative Growth

• Retention Scheduling: Schedule hygiene patients for their follow-up recare and continuing care appointments prior to checkout. 
• Schedule Management: Collaborate closely with the front desk team to actively fill gaps and maintain an optimized hygiene schedule. 
• Patient Education: Educate patients on oral hygiene practices and treatment plans to support informed dental care decisions. 

Clinic Operations & Sterilization

• Operatory Management: Set up, break down, sanitize, and restock treatment rooms between patients to maintain efficient clinic flow. 
• Infection Control: Clean, sterilize, and organize dental instruments following established safety and OSHA guidelines. 
• Inventory Control: Monitor, order, and organize dental supplies to prevent shortages and keep the department properly stocked. 
• Adaptability: Execute additional administrative or clinical duties as assigned to support seamless daily practice operations.