TGI Direct, Inc.

Accounting Support Specialist – AP/AR & Bookkeeping

Department: Accounting / Finance
Reports To: Finance Leadership
Employment Status: Full-Time
FLSA Status: Non-Exempt
Location: TGI Direct, Inc.

Position Summary

TGI Direct is seeking a detail-oriented and dependable Accounting Support Specialist – AP/AR & Bookkeeping to support the day-to-day activities of our Accounting and Finance department. This position is designed for someone who has a foundational understanding of accounting and bookkeeping and is comfortable working with accounts payable (AP), accounts receivable (AR), financial records, and general office support.

This is not primarily an administrative or clerical position. The successful candidate will spend the majority of their time supporting accounting processes, maintaining accurate financial records, processing transactions, reconciling information, and assisting the accounting team with routine financial activities.

The ideal candidate does not need to be a highly experienced accountant but should understand basic accounting principles, be comfortable working with numbers, and have some previous bookkeeping, AP, AR, or general accounting experience. TGI Direct is looking for someone who can grow their accounting knowledge and take on increased responsibility over time.

Essential Duties and Responsibilities

Accounts Payable

• Review and process vendor invoices for accuracy, appropriate documentation, and approval.
• Enter invoices and related information into the accounting system.
• Assist with preparing vendor payments and maintaining payment documentation.
• Match invoices to purchase orders, receipts, or other supporting documentation when applicable.
• Maintain organized and accurate vendor records.
• Assist with researching invoice discrepancies, duplicate invoices, credits, and payment questions.
• Communicate with vendors and internal departments regarding invoice and payment-related matters.
• Assist with vendor statement reconciliation.

Accounts Receivable

• Assist with customer invoicing and billing activities.
• Record and apply customer payments accurately.
• Assist with monitoring outstanding accounts receivable balances.
• Support collection activities by preparing account information and communicating with customers regarding outstanding invoices as directed.
• Research payment discrepancies, short payments, credits, and account questions.
• Maintain accurate customer account records and supporting documentation.
• Assist with preparing AR aging information and other receivable reports.

Bookkeeping & General Accounting

• Perform routine bookkeeping and transaction-entry activities.
• Assist with maintaining accurate general ledger information.
• Enter and maintain financial transactions in the accounting system.
• Assist with bank, credit card, and account reconciliations.
• Review financial records for accuracy and identify discrepancies requiring additional research.
• Assist with journal entry preparation and supporting documentation as assigned.
• Help maintain organized accounting records for financial reporting and audit purposes.
• Assist the accounting team with month-end and year-end closing activities.
• Prepare basic spreadsheets, reports, and financial summaries as requested.
• Maintain appropriate documentation and internal controls related to accounting transactions.

Accounting & Office Support

• Maintain electronic and physical accounting files and records.
• Scan, organize, file, and retrieve financial documentation.
• Respond to routine accounting-related inquiries from employees, customers, and vendors.
• Assist with gathering documentation for audits, financial reviews, and other reporting requirements.
• Provide limited administrative support to the Accounting and Finance team as needed.
• Perform other accounting and finance-related duties as assigned.

Qualifications

Education & Experience

• High school diploma or GED required.
• Associate degree, coursework, certificate, or other education in Accounting, Finance, Business Administration, or a related field preferred but not required.
• Previous experience in bookkeeping, accounts payable, accounts receivable, accounting support, or a related financial role preferred.
• Candidates with foundational accounting experience who are interested in developing their skills are encouraged to apply.

Knowledge, Skills & Abilities

• Basic understanding of bookkeeping and accounting principles.
• Familiarity with accounts payable and/or accounts receivable processes.
• Ability to accurately enter and maintain financial information.
• Comfortable working with numbers, invoices, payments, account balances, and financial records.
• Strong attention to detail and commitment to accuracy.
• Ability to identify discrepancies and perform basic account research.
• Strong organizational and time-management skills.
• Ability to handle confidential and sensitive financial information appropriately.
• Effective written and verbal communication skills.
• Ability to communicate professionally with customers, vendors, and internal employees.
• Ability to prioritize multiple responsibilities and meet established deadlines.
• Ability to work independently while also contributing as part of the Accounting team.
• Proficiency with Microsoft Office, particularly Excel and Outlook.
• Ability to learn TGI Direct's accounting software, financial systems, and internal processes.

Preferred Qualifications

• 1–3 years of experience in bookkeeping, AP, AR, accounting support, or a similar role.
• Experience processing invoices, payments, cash receipts, or account reconciliations.
• Experience using accounting or ERP software.
• Working knowledge of Microsoft Excel, including basic formulas, sorting, filtering, and spreadsheets.
• Experience working in a manufacturing, production, fulfillment, printing, or similar business environment is a plus.

What Success Looks Like

Success in this position includes maintaining accurate financial records, processing transactions in a timely manner, following established accounting procedures, communicating effectively with internal and external partners, and consistently identifying and resolving discrepancies. As knowledge and proficiency develop, the Accounting Support Specialist may be provided opportunities to take on additional bookkeeping, AP, AR, reconciliation, and general accounting responsibilities.

Equal Employment Opportunity

TGI Direct is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Employment decisions are based on business needs, job requirements, and individual qualifications.