Patient Service Rep - University Internal Medicine
Knoxville, TN • University Internal Medicine
Job Type
Full-time
Description

University Physicians’ Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) at University Internal Medicine located within the UT Medical Center.


Job duties include:

  • Greet patients in friendly and timely manner
  • Ensure that patients complete necessary forms required for the electronic health record and billing office
  • Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
  • Ensures good patient flow through practice by timely processing of patients as they arrive at front office
  • Answer patient inquiries regarding patient registration information or billing questions
  • Refers patient inquiries regarding medical care or treatment to nurse or physician
  • Schedules patients with appropriate physician
  • Document scanning into electronic health record
  • Other duties as assigned

Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, Life Insurance, 401k with company match and immediate vesting, and more!

Requirements

Strong communication skills, computer and typing skills, attention to detail, time management, and organization are critical to the overall success of the candidate.


Prior medical experience is required


Position is Full-Time, working Monday through Friday, working 8am to 4:30pm.