Who is Urgo Medical?

Are you looking for a company where your work has meaning, where you can make a real impact and learn every day? At Urgo Medical, we believe innovation can transform lives. Our mission is clear to help patients heal faster and better, through cutting-edge wound care products and innovative digital services. Some wounds are severe, can become chronic, or may become infected, causing pain and isolation. 

By joining Urgo Medical, you will discover our mission, our foundation, our commitment, and the authentic energy of our teams.  Our strengths span across industrial operations, R&D, and commercial excellence... and all of them are essential.  If you’re driven by passion, impact, and innovation, Urgo Medical is the place is for you!

Position Overview

The Senior Human Resources Generalist serves as a strategic and hands-on HR partner responsible for leading talent acquisition efforts, supporting compliance with Canadian employment laws and regulations, providing backup support for payroll administration, and assisting with recruiting in a growth environment. This role supports the full employee lifecycle while ensuring HR programs, policies, and practices align with business objectives and legal requirements across North America. The ideal candidate is a highly organized HR professional with strong recruiting expertise, and the ability to operate effectively in a fast-paced, growing organization.

Duties and Responsibilities

HR Compliance & Employee Relations

• Ensure compliance with applicable Canadian federal and provincial employment laws, regulations, and HR best practices.
• Partner with leadership on employee relations matters, performance management, disciplinary actions, investigations, and policy interpretation.
• Assist in maintaining employee handbooks, policies, and compliance documentation.
• Support compliance initiatives related to employment standards, leaves of absence, accommodation requests, human rights legislation, and workplace health and safety requirements.
• Monitor legislative changes and recommend policy or process updates as needed.

Talent Acquisition & Workforce Planning

• Lead full-cycle recruitment for salaried and hourly positions across multiple functions and locations.
• Partner with hiring managers to develop recruiting strategies, job descriptions, interview processes, and candidate selection criteria.
• Source, screen, interview, and recommend qualified candidates.
• Manage relationships with recruiting agencies, job boards, and other talent sourcing partners.
• Monitor recruiting metrics, including time-to-fill, cost-per-hire, candidate pipeline activity, and quality of hire.
• Support employer branding initiatives and candidate experience programs.
• Maintain documentation related to recruiting and hiring.

Employee Lifecycle Management

• Facilitate onboarding and orientation programs.
• Support performance management and talent review processes.
• Assist managers with employee development and succession planning activities.
• Maintain employee records and HR documentation in accordance with company policy and legal requirements.

Payroll Support

• Serve as backup to the Payroll Specialist and support payroll processing activities as needed.
• Assist with payroll audits, data validation, employee record maintenance, and reconciliation activities.
• Assist with payroll when the Payroll Specialist is unavailable.

Training & Learning Development 

• Coordinate employee training programs and compliance-related training initiatives.
• Assist with the development and delivery of learning and development programs.
• Track training participation and effectiveness metrics.
• Support leadership development and employee growth initiatives.

Competencies

• Strong analytical and problem-solving skills.
• Meticulous detail-oriented individual. 
• Excellent interpersonal and written and oral communication skills; ability to work effectively with all levels in the organization. 
• Strategic thinker who sets priorities and goals; strong ability to effectively function in a fast-paced environment. 
• Ability to handle sensitive and confidential information with discretion.

Requirements

• Bachelor’s degree with an emphasis in Human Resources, Business Administration, or equivalent field. 
• Minimum of five (5) years’ progressive Human Resources experience, including significant experience managing full-cycle recruitment.
• Working knowledge of Canadian employment laws and HR practices.
• Experience with evaluating and analyzing data and statistics for KPI development.
• Extensive knowledge in Microsoft Office including Excel, Word, PowerPoint, and Outlook.
• PHR/SPHR/SHRM-CP/SHRM-SCP designations, preferred.

Work Environment

• Indoors, in an office environment, with temperature control.
• No adverse environmental conditions expected.
• 0-5% travel

Physical Demands

Sedentary work. Exerting up to 15 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; the ability to operate standard office equipment and keyboards.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Company-paid and voluntary life Insurance
• Company-paid disability insurance and benefits
• EAP
• 401(k) with company match
• Paid time off
• Paid family leave

Salary Description

$80,000 - $95,000 annually, bonus eligible

EQUAL OPPORTUNITY EMPLOYER. It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, or any other protected status except where reasonable, bona fide occupational qualification exists. Urgo Medical North America participates in EVerify for all employees.