At e4health, we Empower Better Health. The e4health Team is on a relentless mission to care for those teams who care for others. We bring our passion, ingenuity, and expertise to every engagement. In joining our Team, we want your help to provide our customers with powerful solutions in the pursuit of quality, integrity, clinical and financial value across healthcare.

Our People make the difference. Serving more than 400 hospitals and health systems nationwide for nearly two decades, e4health provides solutions to tackle the toughest problems in healthcare with unmatched technology, mid-revenue cycle, and operational expertise. e4health solutions streamline clinical, financial, and health information data and workflows, optimize coding, quality, and clinical documentation integrity processes, and address health IT operational challenges to deliver material results for healthcare organizations across the country. Learn more about us at www.e4.health.

POSITION TITLE: Clinical Documentation Integrity (CDI) Manager

ROLE TYPE: People/Process Manager

EMPLOYMENT TYPE: Exempt

JOB SUMMARY:

The Clinical Documentation Integrity (CDI) Manager is responsible for providing the subject matter expertise to lead the direction and assist the operational effectiveness of Leadership for growing the CDI and Quality business line of the company. The CDI Manager provides industry expertise, leadership skills, and operational experience to enhance the delivery of services to clients and the CDI and Quality business unit. This role will develop and deliver education and perform audits while maintaining and strengthening client business relationships. This position is expected to interact with the client appropriately, as well as other e4health team members.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Supervision of CDI and Quality business units
• Supervises teams and/or work efforts (if in an individual contributor role) at a client or within e4health
• Contributes to CDI, Quality, HIM, coding and compliance subject matter expertise/consulting services to clients, consulting staff, and the Leadership
• Performs and/or leads CDI Assessments and Audits
• Composes CDI tips and CDI education
• Seeks client feedback and input to support successful ongoing business relationships
• Works in tandem with Leadership maintaining an applied understanding of product delivery processes
• Participates in team building, operational improvements, and professional growth to strengthen and advance the service line
• Provides initial and on-going training and education for CDI staff at client sites
• Communicates with clients and provide client support (as needed)
• Maintains confidentiality, security, and standards of ethics with all e4health and Client information
• Works at appropriate level of independence and works within scope of position and direction
• Demonstrates professionalism and accuracy in completing responsibilities within deadlines
• Manages time, prioritizes, and organizes work effectively

BENEFITS:

We offer an excellent salary, full benefits package including 401(k) with company match, medical, dental, vision, life, short/long term disability insurance, and PTO policy.

PHYSICAL DEMANDS OF THE ESSENTIAL FUNCTIONS:

Sitting, talking, hearing and near vision are required over 90% of the time. Feeling is required over 90% of the time and reaching is required about 50% of the time. The ability to travel to field sites may be required up to 15% of the time.

WORKING CONDITIONS WHILE PERFORMING ESSENTIAL FUNCTIONS:

Over 90% of the time is spent indoors, with protection from weather conditions. Exposure to noise levels that may be distracting or uncomfortable is present only in unusual situations.

e4health is an equal opportunity employer and will consider all applications without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, gender, sexual orientation, gender identity or any other legally protected category.

Applicants for U.S. based positions with e4health must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

REQUIRED QUALIFICATIONS:

• RN, Current nursing license is required
• BSN in addition to RN is preferred
• Candidate must possess current ACDIS CCDS or AHIMA CDIP certification
• 5+ years of clinical documentation experience required with an acute care facility required
• 2+ years of second level review, auditing and/or leadership experience required
• Coding skills with working knowledge of ICD-10-CM and PCS and payment methodologies
• Minimum 2 years of remote experience required, consulting experience preferred
• Strong analytical skills to clinically evaluate the medical record
• Ability to independently use multiple computer applications for medical record review along with proficiency utilizing Microsoft products (Excel, Word, Outlook)
• Ability to communicate effectively with e4health management and all levels of client personnel
• Organization and prioritization skills
• Effective writing and speaking and analytical skills

KEY SUCCESS ATTRIBUTES:

• Integrity, passion, and ethics are required
• Demonstrates strong collaboration skills
• Has strong analytic and problem-solving abilities and techniques
• Exhibit consistent initiative with strong drive for results and success
• Demonstrate commitment to a team environment?
• Well-developed written, verbal, and presentation communication skills including deep listening and attention to detail
• Ability to self-motivate and self-direct
• Possess strong time management and organizational skills
• Commitment and adherence to company Core Values

CORE COMPETENCIES:

• High level of integrity & ethical judgement
• Communication
• Consistency and Reliability
• Meeting Standards