The Revenue Cycle Consultant position optimizes OCHIN member revenue cycle performance by providing expert guidance, technical assistance, and training to health center teams. This position is responsible for designing and delivering innovative learning solutions, analyzing revenue cycle operations, and implementing best practices to enhance efficiency, increase collections, and improve satisfaction among patients, staff, and stakeholders. Acting as a trusted partner, the Technical Advisor - Revenue Cycle Services - collaborates across teams to support process improvements, facilitate system enhancements, and drive measurable outcomes aligned with OCHIN’s organizational goals.

Essential Functions:

• Work intensively with health center teams participating in assigned projects to refine their Revenue Cycle and implement best practice concepts.

• Design, develop, and implement member assessments/consults around Revenue Cycle performance and TA needs to identify opportunities for improvements and possible solutions.

• Lead in the coordination of member consultations, including planning meeting logistics, communicating with members, preparing content for meetings, and coordinating follow-up.

• Plan, coordinate, facilitate, and evaluate learning sessions/trainings for members in collaboration with project partners including curriculum design, agenda setting, and trainer identification.

• Other duties as assigned.

Qualifications:

• Minimum of 10 years of Revenue Cycle and billing experience in a similar or relevant role.

• Experience with EHR software, Epic, is preferred. Specifically, PB/HB Resolute module experience or experience with PB/HB Claims, Prelude, Cadence, Grand Central, and EpicCare modules is a plus.

• Experience in or with a Federally Qualified Health Center (FQHC) or community health center is required.

• Strong understanding of revenue cycle and financial principles.

Competencies:

• Agile Thinking: Gathers and links data. Reviews for non-conformity and gathers further information in response to routine problems.

• Business Acumen: Inquires about the relationship of activities within the business and understands assigned areas of responsibility and related projects.

• Communication: Speaks and writes to peers in ways that support transactional activities.

• Decision Making: Ability to identify and make appropriate job task-related decisions that may assist others in controlling or making decisions.

• Detail Oriented: Applies a high level of accuracy and attention to detail to tasks based on formal, written procedures and instructions.

•Organization: Balances regular job duties with occasional competing priorities, mostly with advanced notice.

• Relationships: Develops positive working relationships and demonstrates respect and appreciation of others. Understands and supports the needs and priorities of colleagues and members.

• Results Driven: Looks for ways to integrate goal setting into daily work. Understands results to be achieved and identifies barriers.

• Technical Aptitude: Applies understanding of technical terms, concepts, and methodologies.

Physical Requirements / Work Environment:

• Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations, and teaching. Occasional decision-making and independent judgment or action.

• Ability to read, speak, write, and understand English.

• While performing the duties of this job, the employee is regularly required to sit for extended periods; stand and walk; use hands to finger, handle, or feel; and reach with hands and arms.

• Travel is required to support OCHIN's business requirements and may include travel by air, vehicle, or train.

• This position requires a virtual home-office environment and the ability to work remotely.

• The role routinely uses standard office equipment such as computers and mobile devices.