•  Process customer orders accurately and efficiently
• Review orders for completeness and resolve discrepancies
• Prepare invoices, credits, and related documentation
• Generate reports and support data analysis needs
• Create customer-specific pricing and product tags
• Assist with order tracking, delivery documentation, and workflow management
• Communicate with customers regarding orders, pricing, invoices, and account questions
• Collaborate with internal departments to ensure timely and accurate order fulfillment
• Learn multiple functions within the department to provide backup support when needed
• Identify opportunities to improve processes and increase efficiency

•   2+ years of experience in data processing, order entry, customer service, office administration, or related business operations
• Experience with Microsoft Excel, including formulas and data management
• Experience working with order management, or business software systems
• Experience supporting multiple departments or workflows
• Strong attention to detail and commitment to accuracy
• Excellent organizational and time management skills
• Proficient Microsoft Excel skills
• Ability to learn new systems and processes quickly
• Professional communication and customer service skills
• Strong problem-solving abilities
• Self-motivated and dependable

Seasonal Requirements

During our peak spring season (approximately 10 weeks), team members may be asked to:

• Work up to two evenings per week
• Participate in a rotating weekend schedule
• Support increased business volume while maintaining accuracy and customer service standards