At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth.
We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more.
Our communities are growing and so are our teams! We’re hiring a Multi-Site Leasing Consultant at Mira & Melody on Main in Tempe & Mesa, AZ. In this role, you will work at one of our beautiful communities and represent Mark-Taylor through the delivery of exceptional customer service for our residents and potential future residents.
Why You’ll Love working at Mark-Taylor
- Employee rent discounts.*
- Access to all Mark-Taylor amenities.
- Employee appreciation events.
- Opportunities for career growth.
- 401(k) with robust company match.**
- Paid time off, sick time, holidays, and volunteer time.**
- Comprehensive Medical, Dental, and Vision benefits.**
Compensation
- The anticipated base pay range for this position is $19.00/hr - $20.00/hr.
- In addition to your base pay, you will be eligible to receive bonuses based on achievement of operational metrics.
- A minimum of one year of sales or customer service experience; multifamily leasing experience preferred.
- Strong customer relationship skills with the ability to build rapport, understand needs, and maintain positive resident relationships.
- Excellent verbal, written, and presentation skills.
- Strong problem-solving skills with the ability to independently resolve resident and prospect questions.
- Strong organizational and time management skills with the ability to manage leads, follow-ups, appointments, documentation, and competing priorities.
- Goal-oriented, self-starter work ethic with a focus on driving leasing and occupancy results.
- Ability to deliver exceptional customer service and contribute to resident retention and satisfaction.
- Strong attention to detail with the ability to accurately and timely process applications, leases, move-ins, and other required documentation.
- Ability to maintain a professional community presentation and contribute to overall team and property goals.
- Associates and/or bachelor’s degree preferred.
- Proficiency with Microsoft Office Suite and property management software preferred.
- A basic understanding of written and verbal English.
In This Role You Will
- Serve as the “face” of Mark-Taylor- greeting prospective & current residents and providing them with an exceptional experience every step of the way.
- Conduct detailed and informative tours with prospective residents.
- Close the sale- guiding prospective residents through the complete application process and following up with future residents regarding their status.
- Create positive and memorable experiences for future and current residents through all mediums of communication (e-mail, telephone, in-person, etc.)
- Maintain resident files, accept rental payments, and actively manage apartment availability and pricing.
- Generate a world-class community experience for residents and fellow employees, taking ownership and pride in the property reflecting Mark-Taylor’s high brand standards for curb appeal, attention to detail, resident experience, and overall culture.
Mark-Taylor is an equal opportunity employer and a drug-free workplace. All our employees undergo pre-employment screening which includes drug testing.
*Housing discounts are subject to availability at each community.
**Benefits offered for full-time employees.