The Operations Specialist plays a key role in ensuring smooth, efficient, and compliant business operations. This role involves analyzing workflows, optimizing processes, coordinating cross-functional activities, and supporting operational excellence (OPX) initiatives to meet organizational goals.

• Support the implementation of new systems, tools, and operational procedures.
• Track, analyze, and report Key Performance Indicators (KPIs) related to productivity, efficiency, downtime, cost, and quality to support project decision-making.
• Lead root cause analysis initiatives using structured problem-solving methodologies and manage corrective action projects to address process and performance gaps.
• Conduct analytical studies such as cycle time analysis, process capability analysis, and workflow assessments to support project recommendations.
• Develop standardized project documentation, including process maps, operating procedures, project plans, and improvement roadmaps.
• Coordinate cross-functional project teams to ensure timely execution of initiatives, risk mitigation, and alignment with lean and operational excellence principles.
• Support supply chain coordination projects for selected parts to ensure continuity of operations and project deliverables.
• Manage cost-reduction, waste elimination, and throughput-improvement projects from initiation through implementation and closure.
• Develop and maintain project dashboards, reports, and visual management tools to communicate project status, risks, and outcomes to stakeholders.
• Ensure continuous monitoring of project performance and implement corrective actions to meet defined objectives.
• Troubleshoot operational issues and provide timely solutions.

• Bachelor’s or Master’s degree in Industrial Engineering, Business Administration, or a related engineering discipline, or equivalent.
• Strong analytical, problem-solving, and organizational skills.
• Proficiency in data analysis tools and business software (e.g., Excel, ERP systems).
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Skills

• Experience in process improvement methodologies (Lean, Six Sigma, etc.).
• Knowledge of project management principles.
• Familiarity with operational compliance and risk management.

Work Environment

• Full-time position with occasional extended hours during peak periods.

· May require limited travel for training, audits, or cross-site coordination.