Keystone Pacific Property Management, LLC is a prestigious community management firm headquartered in Irvine, CA, with offices throughout Northern and Southern California, Colorado, and Idaho. Since 1982, we have led the way in providing superior customer care for our clients in planned-unit developments, condos, mixed-use, commercial, new project developments, large-scale onsite communities, and master-planned community associations. 

We have an excellent opportunity for an Accounting Transition Supervisor to join our amazing environment with an opportunity for continuous growth and development. For more information, please continue reading below! 

Summary: The Accounting Transition Supervisor oversees the smooth transition of new accounts coming into Keystone, including the team members who perform day-to-day transition, balance forward, and ACH functions. The individual will direct and review the work of the transition team, be highly involved in any account merger or acquisition, and work closely with other departments, banks, and prior management companies to ensure that all financial records are complete and accurate. The ideal candidate can read and interpret association financial statements and brings hands-on experience with HOA banking operations and account transitions.

Why Join Keystone? 

Keystone is a company dedicated to empowering our team members to improve people’s lives beyond expectations. We set ourselves apart by providing an excellent level of service to our team members and clients. 

As a member of our team, your talents will be nurtured, and your contributions will be supported in a value-based environment that fosters the type of professional quality our customers have come to rely upon. 

We provide an environment for people that nurtures leadership and promotes personal success and rewards those who exceed expectations. We foster a culture of open feedback and continuous growth. 

We're thrilled to share that Keystone is officially certified as a Great Place to Work! This recognition reflects our commitment to fostering a positive and supportive work environment where everyone can thrive. We invite you to learn more about what makes Keystone special by checking out our certification details here.

What We Offer:

• Competitive Salary 
• Hybrid and Flexible working arrangements
• Work-Life Balance
• Opportunities for Career Growth
• Training and Mentorship from Successful Leaders in the HOA Industry
• Support for Continued Education
• Cell Phone Stipend 
• Mileage Reimbursement 
• Medical (HMO and PPO), Dental, and Vision
• Flexible Spending Account
• Pet Savings
• Pre-Paid Legal 
• Employer Paid Basic Life/AD&D Insurance 
• Voluntary Life and Short-Term Disability Insurance
• Free Employee Assistance Program
• 401(k) Retirement Plan with Company Match
• Financial and Health/Wellness Education
• Bereavement and Mandated Leave of Absence Applicable 
• Paid Time Off (PTO)  
• 12 Paid Holidays (Floating Holiday/Half Days/Early office closure before certain major holidays)

Essential Job Duties and Responsibilities:

Oversight and Leadership

• Oversee all duties and responsibilities listed below and the team members who perform them.
• Assign, prioritize, and track new account transitions to ensure deadlines are met.
• Review and approve transition work for accuracy, including opening balances, balance forwards, and membership imports.
• Review financial statements, aging reports, and bank records from prior management and identify discrepancies before accounts go live.
• Oversee HOA banking setup, including operating and reserve accounts, signature cards, treasury services, and ACH.
• Train, coach, and support transition team members; serve as the escalation point for complex issues.
• Develop and maintain transition procedures, checklists, and internal controls.

New Account Transitions

• Extract files from software conversion and import accounting information into new software.
• Analyze and interpret accounting records from prior management, including accounts receivable balance forwards.
• Import homeowner membership listings into software system.
• Notify third-party vendors (i.e. banks and partners) of new management company.
• Prepare treasury services for new accounts.

Balance Forwards

• Analyze and interpret aging reports and financial documents from prior management.
• Manipulate Excel spreadsheets for proper formatting.
• Prepare delinquency resolution.
• Review/Release Signature Card.
• Configure Software Based off Client's Needs.
• Portal and ERP System.

ACH Responsibilities

• Create and audit the daily and recurring ACH file.
• Maintain the ACH Department email.
• Input ACH applications and cancellations.
• Process ACH refunds monthly.
• Research inquiries regarding ACH payments received from other departments or clients.

Payments / Adjustments

• Process ACH and online payment returns from Banking institution.
• Research credit card chargeback requests.
• Address payment/portal inquiries.

Other

• Find best practices to streamline accounting processes.
• Coordinate termination of associations.
• Coordinate with various banks to close prior management accounts.
• Organize and manage miscellaneous accounting projects.
• Practice and adhere to Keystone’s Core Values, Mission and Vision.
• Any additional job duties as required by the supervisor.

Qualification Requirements:

• Three or more years of accounting experience preferred, ideally in HOA or community association management.
• General knowledge of GAAP Accounting.
• Ability to read, analyze, and interpret association financial statements, including balance sheets, income statements, budget comparisons, reserve reports, and aging reports.
• Experience in HOA banking operations (operating and reserve accounts, lockbox, ACH, signature cards, treasury services) strongly preferred.
• Experience managing HOA account transitions, onboarding, or management company changeovers strongly preferred.
• Prior supervisory or team lead experience preferred.
• Ability to multitask.
• Strong attention to detail.
• Possess advanced knowledge of MS Excel. 
• Verifiable references.
• Able to pass a background check. 

Education and/or Experience:

• At least three years of experience working in an Accounting related role preferred, including experience overseeing the work of others.
• Bachelor’s Degree preferred.
• High School Diploma required.

Work Environment:

The work environment and physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

• Ability to drive to communities.
• Ability to sit, stand, and operate business equipment. 
• Typical office environment with low-level noise exposure.
• Exhibit professionalism, professional attire, and demeanor at all times.

We invite you to view our LinkedIn, Instagram, and Facebook to get an inside look at what Keystone is all about! Check out our website at www.kppm.com. Click on “Careers” and stay connected!

Reasonable accommodation will be provided for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system, send an email to hr@keystonepacific.com for assistance. Please include a description of your requested accommodation, your name, and contact information. Note: This email address is not for general employment inquiries. Keystone will not respond to inquiries that are not related to the accessibility of the online application system by individuals with disabilities.

Keystone Pacific Property Management, LLC is an equal-opportunity employer. All applicants will be subject to a Background and DMV Check.