The Why Behind Wellvana:

The healthcare system isn’t designed for health. We’re designed to change that. We’re Wellvana, and we help doctors deliver life-changing healthcare.  

Through our elevated value-based care programs, we’re revitalizing an antiquated system that’s far too long relied on misaligned incentives that reward quantity of care not the quality of it. 

Our enlightened approach—covering everything from care coordination to clinical documentation education to marketing— ties the healthy outcomes of patients directly to shared savings for primary care providers, health systems and payors.  

Providers in our curated network keep their independence, reduce their administrative headaches, and spend more time with patients. Patients, in turn, get an elevated experience with coordinated care between appointments that is nothing short of life-changing.  

Named a 2024 "Best in Business" and 2023 "Best Place to Work" by Nashville Business Journal, we’re one of the fastest-growing healthcare companies in America because what we do works. This is the way medicine is meant to be. 

Clarity on the Role:

The Consultant, EHR Advisory Services establishes Wellvana's EHR advisory function — an internal professional services capability that helps partner practices configure their electronic health record to actually support value-based care. Where Wellvana's interoperability team moves data between partners and Wellvana, this role goes upstream into the partner's EHR and shapes how care is documented, prompted, and captured at the point of care. This is a certified builder position. This role serves as Wellvana's resident Epic expert and, where partner agreements permit build access, performs configuration directly: Express Lanes and SmartSets that make high-value Annual Wellness Visits fast and repeatable, Healthy Planet registries and care gap workflows, health maintenance and BPA logic that surfaces open quality measures, and documentation tools that support accurate risk capture. A defining expectation of the role is reusability — every build performed for one partner should be packaged into guides, configuration templates, and turbocharger-style accelerators that can be deployed rapidly across the rest of the Wellvana network. 

The ideal candidate is a multi-certified Epic builder who is equally comfortable in a build session and in front of a physician-owner explaining why a workflow change will change their shared savings. This is an individual contributor role and the first hire into a new function, with the expectation of establishing the practice and growing into leadership of it as the function scales. This first hire is scoped to Epic, which accounts for 60% of Wellvana's attribution today; the function itself is designed to expand to other EHR platforms as our partner mix broadens, rather than remain a single-vendor capability.

What's Expected:

• Serve as Wellvana's Epic Subject Matter Expert for Partner Organizations 
• Act as the primary advisory resource for partner clinical, operational, and IT leaders on Epic configuration in support of value-based care; interpret partner build decisions, identify gaps and risks, and recommend specific, prioritized changes to their environment.
• Conduct EHR Assessments and Deliver Optimization Roadmaps 
• Perform structured reviews of partner Epic environments — workflows, build, reporting, and end-user adoption — and produce written findings and phased roadmaps that tie each recommendation to a specific value-based care outcome such as AWV completion, care gap closure, or risk adjustment accuracy.
• Build VBC-Enabling Clinical Workflows Directly in Partner Environments 
• Where partner agreements grant build access, design, build, test, and validate Express Lanes, SmartSets, SmartPhrases, SmartLinks, flowsheets, questionnaires, and navigator sections that streamline high-value encounters and reduce clicks for providers and support staff; follow partner change control and testing protocols in every environment.
• Optimize Annual Wellness Visit Capture and Throughput 
• Partner with practice leadership to stand up scalable AWV programs in Epic — scheduling and outreach support, staff-driven pre-visit workflows, protocol-based documentation, and clean charge and diagnosis capture — with the explicit goal of increasing completed, compliant, appropriately reimbursed wellness visits.
• Build Population Health and Quality Infrastructure in Healthy Planet 
• Configure registries, health maintenance topics, care gaps, patient lists, BPAs, and Reporting Workbench and dashboard content so partner care teams can see and act on quality measure performance without leaving the chart.
• Support Accurate Risk Adjustment and Clinical Documentation 
• Work with Wellvana's coding, quality, and clinical teams to translate HCC and documentation requirements into EHR tooling — problem list hygiene, diagnosis prompts, MEAT-supporting note templates, and specificity nudges — without creating alert fatigue or compliance exposure.
• Develop Reusable Accelerators, Guides, and Turbochargers 
• Package every partner engagement into reusable assets: build guides, configuration specifications, workflow documentation, training materials, and Epic turbocharger-style packages that can be handed to the next partner and deployed in a fraction of the time; own the internal library of these assets.
• Train and Enable Partner Clinical and IT Staff 
• Deliver workflow training, super-user enablement, and go-live support for partner providers, care teams, and analysts; transfer build knowledge so partners can maintain what has been deployed rather than depending on Wellvana for routine work.
• Partner Closely with Interoperability, Population Health, and Quality Teams 
• Coordinate with the interoperability team so EHR build decisions align with downstream data feeds, CMS quality reporting, and Wellvana platform requirements; flag upstream configuration issues that create data quality problems before they reach production.
• Communicate Across Clinical, Technical, and Executive Audiences 
• Translate technical build detail into plain-language business impact for practice owners and Wellvana leadership; present assessment findings, recommendations, and results in terms of provider burden, quality performance, and financial outcome.
• Establish the Standards and Operating Model for a New Function 
• Define how this service is scoped, requested, prioritized, delivered, and measured — intake process, engagement templates, service tiers, build access and change control standards, and success metrics — and document what works so the function can scale beyond a single consultant.
• Measure and Report Service Impact 
• Track pre- and post-engagement performance for each partner and report on the value delivered by the function, building the internal case for continued investment and additional headcount.
• Maintain Epic Certifications and Market Awareness 
• Maintain proficiency through self-study for any certification whose renewal Wellvana cannot sponsor as a non-Epic-customer employer, complete new version training where accessible, and monitor Epic roadmap releases, Foundation System changes, and CMS program changes that affect partner build recommendations.

What’s Required:

• Integrity: The right way is the only way. 
• Dependability: You do what you say you’re going to do. 
• Advocacy: You fight for the best possible outcome for providers and their patients. 
• Clarity: You make it all understandable. 

Education:

• Bachelor’s degree in a related field and/or the equivalent combination of training, education, and experience, required

Certifications:

• Epic Healthy Planet certification (active), required
• Epic EpicCare Ambulatory certification (active), required
• Epic ClinDoc certification (active), required
• Epic Compass Rose, Cheers, Cogito/Reporting Workbench, or Population Health accreditation, preferred
• Certifications must be active at hire. Wellvana is not an Epic-customer employer, so we cannot sponsor Continuing Epic Education (CEE) renewal directly; proficiency must instead be maintained through self-study for the duration of employment here. This is a bridge, not a permanent downgrade — certification is reactivated through Epic's certificate maintenance process if the employee later joins an Epic-customer employer

Years of Related Experience:

• 3-6 years of hands-on Epic build and configuration experience in an ambulatory or population health setting
• 2+ years supporting value-based care, ACO, or population health programs
• Prior consulting, professional services, or multi-organization implementation experience, strongly preferred

Skills/Competencies/Behaviors:

• Epic Build Expertise: hands-on design, build, and testing across Healthy Planet, EpicCare Ambulatory, and ClinDoc, including Express Lanes, SmartTools, flowsheets, questionnaires, and navigator configuration
• Population Health Configuration: registries, health maintenance topics, care gaps, patient lists, BPAs, and Reporting Workbench content in support of quality measure performance
• Build Discipline: work within partner change control, testing, and release processes; document configuration cleanly enough that another builder can maintain it
• Value-Based Care Fluency: working knowledge of MSSP, ACO REACH, Medicare Advantage, and commercial VBC arrangements, and how EHR configuration drives performance in each
• Quality and Risk Adjustment Knowledge: MIPS/eCQM measures, HEDIS, Stars, HCC risk adjustment, and documentation requirements that support accurate coding
• Ambulatory Clinical Workflow Design: practical understanding of front-office, clinical support, and provider workflows in independent and small-group primary care
• Consultative Advisory Skills: assess an unfamiliar environment quickly, form a point of view, and defend recommendations to skeptical clinical and technical stakeholders
• Solution Packaging and Reusability: turn one-off build work into documented, repeatable assets that others can deploy
• Training and Enablement: design and deliver workflow training and super-user programs for clinical and administrative end users
• Technical Documentation: produce clear build specifications, workflow diagrams, and guides that serve both technical builders and non-technical users
• Interoperability Awareness: familiarity with HL7v2, C-CDA, FHIR, and ADT/lab feeds, and how partner-side EHR configuration affects data quality downstream
• Reporting and Analytics Comfort: interpret performance data, and use SQL or equivalent query tools to validate whether a build change produced the intended result
• Project Coordination: define timelines, manage concurrent partner engagements, and keep cross-functional stakeholders aligned without formal authority
• Executive Communication and Presentation Skills: lead partner kickoff calls, readouts, and executive briefings with confidence and clarity
• HIPAA Compliance: handle partner and patient data privately, securely, and within the terms of partner access and build agreements
• Autonomy and Ownership: operate as the first hire in a new function with minimal precedent — set direction, build process where none exists, and take initiative without waiting for structure
• Travel Flexibility: willingness to travel to partner sites as needed, estimated at up to 25%, including periodic on-site build, training, and go-live support