University Physicians Association is seeking qualified applicants for a full-time Patient Service Rep position at University Internal Medicine and Integrative Health (Located within the UT Medical Center). Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office. This position will work closely with the physician to provide a seamless patient experience.
If you are looking for a career that offers a great culture to grow and learn while using your passion for patient care, we want you on our team! In addition to working for a company that is committed to being a great place to work for all team members, we also offer a great comprehensive benefit package that includes:
- Medical, Dental, and Vision Insurance
- 401(k) with company match and immediate vesting
- Short-term and Long-term disability
- Life insurance
- Critical Illness
- Flexible Spending Accounts
- Health Savings Account with Employer contribution
- PTO, Sick leave, Bereavement leave
- Employee Assistance Program
- Fitness Center
Job Responsibilities:
- Greet patients in friendly and timely manner
- Ensure that patients complete necessary forms required for the electronic health record and billing office
- Maintain patient demographic and insurance information; Collect payments
- Ensures good patient flow through practice by timely processing of patients as they arrive at front office
- Answer patient inquiries regarding patient registration information or billing questions
- Refers patient inquiries regarding medical care or treatment to the physician
- Schedules patients with appropriate physician
- Document scanning into electronic health record
- Other duties as assigned
What We’re Looking For
- Excellent multitasking, time management, and communication skills
- Strong attention to detail and organizational ability
- At least 6 months of experience in a medical office setting
- In addition to traditional clinical responsibilities, this role also includes a significant amount of office-based work. The ideal candidate will be comfortable supporting both patient care and administrative functions such as tracking metrics, managing documentation, and assisting with workflow coordination.