Overview:

HYBRID POSITION

The Licensed Practical Nurse (LPN) is responsible for assisting patients, providers and pharmacies with medication related issues via phone and in person. The LPN will conduct nurse visits to administer injections, provide patient education regarding medications as well as to provide prescription refill bridges between provider appointments per a designated refill algorithm. The LPN will maintain accurate documentation of patient interactions in the Electronic Medical Record (EMR).

Main Responsibilities:

• Receive and process incoming requests from patients, pharmacies, and providers regarding patient medication via phone, fax and within out EMR
• Follow an approved decision making algorithm to approve or deny patient requests for medication refills
• Troubleshoot and problem solve issues with patient medications
• Address side effects or tolerance issues for psychiatric medications
• Submit medication prior authorizations to insurance companies
• Maintain control of medication samples
• Educate patients and their families to promote overall well being
• Document all care information concisely, accurately and completely, in a timely manner, in the appropriate area in the EMR
• Conduct nurse visits with patients
• Perform injections, EKG/ECG, using aseptic technique
• Perform other duties as assigned

Requirements:

The LPN must have a valid, active Arizona or multistate LPN License. The LPN must have excellent verbal and written communication skills as well as the ability to adapt to changing priorities.

• Current nursing license, in good standing
• One year Psychiatric Experience, preferred
• Intermediate computer skills
• Critical thinking and decision making skills
• Strong customer service and client care skills
• Knowledge of Microsoft Word, Excel and Adobe
• Strong attention to detail
• Ability to multi-task and work with minimal direct supervision
• Must achieve proficiency in our Electronic Medical Record after training
• Ability speak, read, and write English fluently required
• Must demonstrate proficiency in the use of a Windows Computer and Microsoft office products
• Must achieve proficiency in the following programs
• Electronic Medical Record
• Electronic Prescribing System
• Insurance eligibility and verification systems
• Any other systems used in conjunction with the position
• Must adhere to HIPAA and HIITECH guidelines at all times