Eugene, OR | BMW | Luxury European brand | Hospitality | Parts counter | Automotive parts | Dealership parts | Pacific Northwest | Lane County | Veterans encouraged to apply | $18 - $22/hr
IS THIS YOU?
• You're accurate, organized, and fast with a parts lookup -- technicians and service advisors can count on you to find the right part the first time, get it to the right bay without delay, and flag a supersession or backorder before it becomes a workflow problem
• You come from dealership parts, automotive aftermarket, or a comparable technical environment and you're ready to bring that foundation to a BMW store in Eugene where the pace is real and the parts counter is a critical link in service throughput
WHO WE ARE
Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.
BMW of Eugene serves a loyal, brand-passionate ownership community in one of Oregon's most university-driven and culturally engaged markets. The parts department here supports a technically sophisticated BMW service operation -- the counterperson who fills orders accurately, communicates proactively on delays, and keeps the technician team moving without parts-related interruptions is one of the highest-impact roles in the building.
WHAT YOU'LL DO
• Fill internal parts orders for service technicians accurately and efficiently -- pulling, staging, and delivering parts to the correct bay without delay
• Process retail and wholesale parts sales -- assisting walk-in guests and wholesale accounts with parts lookup, pricing, and order fulfillment
• Look up BMW OEM part numbers using electronic parts catalogs -- identifying correct parts, supersessions, and compatible alternatives accurately
• Communicate backorders, substitutions, and availability updates proactively to technicians and service advisors -- parts delays that aren't communicated create repair delays that reach the guest
• Process parts returns, cores, and warranty parts accurately and per department procedures
• Assist with receiving, binning, and inventory organization as needed to keep the department accurate and accessible
• Maintain accurate records in the DMS throughout every transaction
WHAT WE'RE LOOKING FOR
• Dealership parts counter, automotive aftermarket, or comparable parts experience preferred -- BMW or European brand parts familiarity a meaningful advantage
• Accurate and fast with parts lookups -- you know how to navigate an electronic parts catalog efficiently and you verify part numbers before pulling, not after
• Proactive communicator -- when a part is backordered or superseded, the technician and advisor hear it from you immediately, not when they come looking for it
• Organized and detail-oriented -- the right part to the right bay at the right time is the standard, and inventory accuracy depends on consistent binning and documentation discipline
• Comfortable with DMS platforms or quick to learn them
• Valid driver's license with a clean driving record
WHAT WE OFFER
• $18 - $22/hr
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• Career growth -- strong Parts Advisors grow into parts specialist, wholesale, and parts management roles at Swickard
• Employee vehicle purchase and service discounts
WHY BMW OF EUGENE
• A BMW store in a university-driven Lane County market with a loyal, brand-engaged ownership community -- the parts counter here supports a technically demanding service operation where accuracy and speed directly affect technician productivity and guest satisfaction
• BMW's technically sophisticated platform means genuine parts expertise develops quickly -- OEM catalog navigation, supersession awareness, and European parts familiarity are skills that build value in any automotive service environment
• Eugene's close-knit automotive community means the Parts Advisor who does their job well is known and respected by the technicians and service advisors who depend on them daily
• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry
• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- apply to how we support our internal team just as much as our guests
If you're an accurate, proactive parts professional ready to support a technically demanding BMW service operation in a well-run Eugene store where your reliability keeps the shop moving -- apply.