Branch Manager
Job Type
Full-time
Description

Summary:  Oversees daily banking activity in a branch including customer service, staffing requirements and facilities maintenance.


Essential Duties:

  • Ensures that the branch is opened and closed and stays current on security policies and procedures.
  • Supervises vault operations and procedures.
  • Maintains knowledge of branch policies and procedures with respect to approving or overrides of teller transactions.
  • Responsible for ongoing coaching and career development of branch team.
  • Well versed in community development and outside bank networking to further promote CSB as the full service community focused bank that we are.
  • Applicant will be required to obtain NMLS licensing for production of real estate loans.
  • Directs personnel in activities to ensure prompt, accurate and dependable customer service.
  • Establishes and helps to attain internal performance objectives for branch office business volume. 
  • Handles customer problems and complaints; counsels customers with special needs or requests.
  • Provides and maintains a professional business-like atmosphere within the branch office.
  • Reviews staff for performance evaluations and recommend salary adjustments.
  • Coordinates staff training when needed.
  • Comply with all bank policies, regulations and laws applicable to carrying out duties and responsibilities, including but not limited to the Bank Secrecy Act.
  • Regular attendance is an essential function.
  • Other duties as assigned.


Requirements
  • Two years experience in a financial institution
  • Good written, verbal and supervisory skills