Join a collaborative administration team where our clients come first! We are looking for a friendly, professional and customer-focused receptionist

Founded in 1917, WSR Insurance Services is one of the oldest and largest independently owned insurance agencies. We partner with a wide range of insurance carriers to provide thoughtful, tailored solutions that help businesses manage risk with confidence. Our independent approach allows us to focus on what matters most: our clients, our communities, and the relationships we build along the way.

About the role:

As our receptionist, you'll play a vital role in supporting daily office operations while providing exceptional customer service in a professional and collaborative environment. This position is ideal for someone who enjoys helping others, staying organized, and being an integral part of a team. As you build your knowledge and experience, there is potential to take on greater responsibilities and grow within the agency.

What You'll Do:

• Welcome and assist clients, vendors, and guests in a courteous and professional manner.
• Answer and direct incoming phone calls to appropriate personnel.
• Manage incoming and outgoing mail and deliveries.
• Assist with administrative projects and office support tasks.
• Assist with entering direct bill commissions as directed.
• Route incoming faxes through the agency management system to appropriate team members.
• Maintain front desk area and lobby in a neat and organized manner.
• Provide back up support to administrative team members as needed.
• Assist with special projects and other administrative duties as assigned.
• Help keep our office running smoothly and efficiently.

Education and Qualifications:

• Highschool diploma or equivalent preferred.
• Prior experience in an office or administrative support role desired.

 Why Join us:

• Join an independent agency that has been serving clients and communities since 1917.
• Be part of a collaborative team that genuinely enjoys helping one another succeed.
• Continue growing your expertise while working alongside experienced insurance professionals.
• Receive an excellent total compensation package, including health benefits, retirement benefits, paid time off, and semi-annual discretionary bonus opportunities.