Reports to: Production Manager/ Pharmacist in Charge

The Pharmacy Shift Supervisor oversees the work of a team of Pharmacy Technicians that assist Pharmacists with the dispensing of prescriptions

DISCLAIMER: The duties and responsibilities described are not a comprehensive list. Additional tasks may be assigned or the scope of the job may change as necessitated by business demands.

Responsibilities:

•  Monitors daily technician workflow
•  Determines priorities and assigns and regulates the routine work production performed by technicians
•  Ensures all labels are printed
•  Ensures all orders are packed and toted by following workflow monitor
•  Expedites the processing of prescriptions by performing all duties necessary and allowable by law and policy both in preparation for pharmacist fill and upon pharmacist completion of dispensing duties
•  Organizes workflow by route
•  Communicates progress with supervising pharmacist
•  Monitors daily schedules to ensure that quality, production and customer service standards are maintained
•  Train and integrate new technicians
•  Contributes to the production strategy by understanding the metric goals and how to achieve them
•  Maintains thorough knowledge of department processes
•  Responds quickly and practically to emergencies, crises, or unexpected issues during the shift
•  Exhibits strong interpersonal and customer service skills

•  Full understanding of pharmacy compliance and safety standards
•  The ability to meet the physical demands of the job, such as standing for long periods of time
•  Ability to multitask
•  Leadership and management skills
•  High School Diploma
•  State Pharmacy Technician Registration or Licensure as Applicable
•  CPhT preferred