Who Are We

Driven by local decision-making, transparency, and integrity, Hartwinn Group (HWG) prioritizes health equity over profit margins by reinvesting a significant portion of its net income directly back into community and national nonprofit partners. As the foundational entity of the Hartwinn Group, NPS Pharmacy delivers patient-first clinical pharmacy care, including national specialty mail-order services to underserved populations such as individuals living with HIV, LGBTQ+ communities, and low-income households. Today, NPS Pharmacy (HWG) supports over 25,000 patients nationwide while empowering nonprofits, FQHCs, and AIDS service organizations through 340B management as well as pharmacy and clinic administration.

What We Need (Job Summary)

The Staff Pharmacist provides clinical, operational, and regulatory dispensing support for the pharmacy, reporting directly to the Pharmacist-in-Charge (PIC). The Staff Pharmacist is responsible for the safe and accurate dispensing of medications, clinical reviews, patient counseling, and specialty pharmacy care management. Working collaboratively with patient care coordinators, healthcare providers, and care teams, this role executes specialty care planning, medication reconciliation, therapy monitoring, and disease state education. 

With a strong commitment to health equity, the Staff Pharmacist delivers affirming, culturally competent care tailored to diverse and marginalized populations, including individuals living with HIV, those at risk for STDs/STIs, the LGBTQ+ community, and medically underserved patients. Additionally, the Staff Pharmacist supports the Patient Care Coordinators with compliance to ensure operational efficiency and flawless prescription fulfillment.

What You’ll Do (Essential Job Functions)

• Ensuring continuous compliance with appropriate State Board of Pharmacy rules, DEA controlled substance guidelines, USP standards, and federal/state regulations. 
• Oversee daily pharmacy dispensing operations, staff scheduling, workflow optimization, inventory procurement, and quality assurance protocols. 
• Ensures the accurate dispensing of prescriptions while adhering to regulatory guidelines and safety protocols.
• Provide comprehensive patient medication counseling, disease education, adherence support, administration guidance, side-effect management, and proper storage/disposal instructions.
• Communicate directly with prescribers, healthcare providers, and case managers to clarify orders, resolve clinical interventions, document care plans, and ensure continuity of patient care.
• Conduct initial patient care plans for all new specialty medication patients prior to dispensing, assessing medical history, lab results (renal/hepatic function), allergies, comorbidities, and vaccine status. 
• Perform comprehensive medication reconciliations, disease education, adherence counseling, administration instruction, side-effect management, and storage/disposal guidance. 
• Conduct initial specialty care plans and structured 180-day follow-up reassessments, evaluating medical history, lab results (renal/hepatic function), comorbidities, vaccine status, and patient-reported outcomes.
• Document patient-reported outcomes, missed doses, pain scales, quality of life metrics, and log/report adverse events to prescribing physicians based on severity. 
• Establish tailored goals of therapy with patients and conduct structured follow-up reassessments every 180 days (or upon therapy changes/patient request). 
• Maintain accurate, complete, and timely patient records, controlled substance logs, clinical intervention notes, and pharmacy documentation in compliance with HIPAA privacy and USP standards.
• While on duty, supervise, coach, and evaluate pharmacy staff, and patient care coordinators fostering a high-performance, culturally competent, and patient-centered environment. 

Note: This list of essential job functions is comprehensive but not exhaustive. Other duties may be assigned based on business needs and the individual's skill set.

What We Require (Required Qualifications)

• Doctor of Pharmacy (Pharm.D.) degree from an ACPE- degree from an ACPE-accredited institution.
• Active Pharmacist license is in good standing in your state of residence.
• Registered with the Department of Labor, Licensing and Regulation, or State Board of Pharmacy.
• 3-5 years of retail or clinical pharmacy experience, preferrable serving diverse and marginalized communities.
• Comprehensive knowledge of federal and state pharmacy laws, DEA regulations, USP guidelines, and HIPAA rules, alongside proficiency in pharmacy dispensing software (e.g., PioneerRx and Therigy), EHR/EMR platforms, and Microsoft Office Suite.
• Experience delivering pharmaceutical care to LGBTQ+ populations, with a commitment to acquiring foundational knowledge of LGBTQ+ concepts, terminology, and intersectionality.
• Experience supporting HIV-serving, public health, community-based, or LGBTQ+ non-profit organizations delivering comprehensive pharmaceutical care or in partnership with 340B covered entities, with a commitment to acquiring foundational knowledge of LGBTQ+ concepts.
• Demonstrated ability to supervise, train, and mentor cross-functional pharmacy staff while optimizing staffing models, inventory procurement, and productivity benchmarks.
• Excellent interpersonal, customer service, managerial, and communication skills with the ability to establish rapport with patients and provide culturally sensitive care.
• Able to efficiently operate in a fast-paced environment while fostering positive customer relations
• Proven track record of handling confidential, time-critical information with professional discretion.
• Valid driver's license and reliable transportation for regular travel between pharmacy locations. 

What We Prefer (Preferred Qualifications)

• Active pharmacist licensure across multiple states, and professional credentials such as AAHIVP (or willingness to obtain), CSP, BCPS, CPEL, or ASHP Leadership Certifications.
• Comprehensive expertise in Section 340B statutes, HRSA audit protocols, contract pharmacy replenishment models, TPA mechanics, Medicaid duplicate discount prevention, and managing 340B covered entity relationships (Ryan White grantees, FQHCs, DSH hospitals).
• 5–7+ years of progressive retail, clinical, or specialty pharmacy experience with a history of scaling specialty/mail-order capabilities, navigating multi-state regulations, and building centralized hubs.
• Previous Pharmacist-in-Charge experience managing a team of Patient Care Coordinators.
• Direct experience providing clinical care, drug information, and therapy monitoring for HIV-impacted, LGBTQ+, and public health patient populations in non-profit or community-focused healthcare settings.
• Bilingual proficiency in Spanish.

What You Bring (Skills / Competencies)

• Expert knowledge of pharmacy practice acts, Board of Pharmacy rules, DEA controlled substance oversight, dispensing workflows, and inspection readiness. 
• Deep skill in specialty care planning, drug utilization reviews (DUR), medication reconciliation, lab interpretation, and adverse event reporting. 
• Advanced understanding of 340B virtual inventory mechanics, TPA platform adjudication, HRSA audit compliance, and covered entity relationship management. 
• Proven capability to supervise, mentor, and evaluate pharmacy staff and technicians, driving operational excellence and accountability. 
• Exceptional interpersonal and communication skills to deliver affirming, non-judgmental care to diverse, LGBTQ+, and marginalized patient populations. 
• Ability to resolve complex clinical, billing, or inventory variances, manage competing priorities in a fast-paced environment, and optimize patient outcomes. 
• Proven capacity to align program operations with organizational goals, manage multi-stakeholder initiatives, and maximize KPI’s and ROI. 
• Exceptional interpersonal skills with the ability to build trust with patients as well as cross-functional leadership, and community partners. 
• Strong written and verbal communication skills suited for presenting complex regulatory data and conducting training for diverse audiences. 
• Aptitude for working effectively in diverse, multicultural, and mission-driven healthcare environments.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Frequently remains in a stationary position up to 50% of the day. Constantly moves about the office to access machinery, file cabinets, and meeting rooms.
• Constantly operates computers and office machinery requiring repetitive hand and wrist motions, with occasional reaching and bending.
• On occasion, may carry, move, or position office materials weighing up to 50 pounds.
• Regularly exchanges accurate information via phone, email, virtual, and in-person interactions. Must perceive and assess details on screen displays and paper documents.
• Requires occasional travel for events or company priorities.

NPS Pharmacy is an Equal Opportunity Employer committed to a diverse, inclusive, and equitable workplace. Employment decisions are based on merit, qualifications, and business needs, without regard to race, color, religion, creed, sex, gender, gender identity or expression, sexual orientation, pregnancy, age, national origin, ancestry, disability, HIV status, marital status, protected military status, or any other legally protected status.

We are dedicated to fostering a safe, affirming environment and will provide reasonable accommodation for qualified individuals with known disabilities unless it causes an undue hardship. Candidates from diverse backgrounds, including BIPOC and LGBTQIA+ communities, are encouraged to apply.