To present The CDL School / Troops Into Transportation (TCDLS/T2T) program to qualified prospective students by means of personal interviews and business to business contact.

  Duties and Responsibilities:
 

• Responsible for creating new lead contacts from inbound calls or walk in customers.

• Support admissions team with the objective of assisting prospective customers join the CDL program.

• Greet all new/prospective students and guests.• Application data entry and upload/scan submission to admissions panel.

• Submit loan documents to the Finance department for processing.

• Enter all in person or over the phone appointment show and no-show data.

• Responsible for maintaining the enrollment log, collecting additional payment, and application fees.

• Support class coordinator by preparing training rosters, students schedules, and in-house appointments with reps or other team members.

• Collect and maintain required student documents for building student files (paper and electronic).

• Provide administrative and appointment setting support to the admissions / recruiting team.

• Builds and administers targeted communication workflows to enhance employee retention and engagement.

• Conduct outbound call confirmations, text messages, and other electronic communications to support positive show rates and admissions / recruiting team.

• Must be able to attend and participate in meetings/conferences as scheduled within the district, state, and other states.

• Other duties as assigned.
 
 

Education and Certifications: High School Diploma or equivalent

Skills and Qualifications: 

• Excellent communication and interpersonal skills

• Excellent organizations skills and attention to detail

• Strong and analytical and problem-solving skills

• Excellent time management skills

• Strong proficiency with computer and web-based programs / software

• Proficient computer skills with Microsoft Office and Web Based CRM

• Strong Customer service over the phone and in person