Job Title: Intern, Business Systems

Location: Milpitas, CA 

Department: IT 

Salary Range:  $36.00 - 45.00 per hour

This position is open to candidates residing in U.S. states where the organization is currently authorized to employ individuals. Eligible work locations will be confirmed during the hiring process. Applicants must be legally authorized to work in the United States at the time of application and maintain ongoing work authorization throughout employment without the need for current or future employer sponsorship. 

INTRODUCTION OF SEMI

Although we’re small, we’re mighty and influence and impact society at large positively. At SEMI, we offer opportunities to connect and interact with world leaders, industry legends, and rising stars. We help our members develop public and private policies to strengthen global supply chains and promote business growth and prosperity. Learn and grow professionally through career opportunities such as rotational assignments. Contribute by influencing and impacting an industry that is the foundation for innovation and positive change in areas like environmental sustainability, thought leadership, and workforce development. We take pride in offering work-life balance so you can live your personal and professional life to the fullest. 

As an equal opportunity employer, we welcome all to apply

Position Summary

The Business Systems Intern supports SEMI’s business applications and technology initiatives by assisting with system support, process documentation, reporting, data analysis, testing, and user support. The role provides hands-on experience with enterprise business systems, including ERP, CRM, document management, and integrated applications.

This opportunity is designed for individuals who are early in their careers and seeking experience in business systems, business analysis, enterprise applications, or information technology. The intern will work with business users and IT team members to learn how technology supports business operations and to contribute to practical system improvement initiatives.

Essential Duties and Responsibilities

• Assist with documenting business requirements, processes, workflows, system procedures, and user guides.

• Support the administration and maintenance of ERP, CRM, and other enterprise business applications under the guidance of experienced team members.

• Help create and maintain reports, dashboards, saved searches, queries, and other tools used by business teams.

• Assist with data validation, data cleanup, and data quality activities to improve the accuracy and consistency of business information.

• Participate in system testing, including functional testing, regression testing, user acceptance testing, and validation of system enhancements.

• Support troubleshooting by gathering information, reproducing issues, documenting findings, and escalating problems as appropriate.

• Assist with preparing and maintaining system documentation, training materials, and knowledge-base content.

• Provide basic end-user support and training assistance under the direction of IT team members.

• Collaborate with business users, IT staff, vendors, consultants, and project teams on assigned business system initiatives.

• Research business processes, technology solutions, and system capabilities, and summarize findings for review by the business systems team

Key Competencies

• Strong analytical thinking, curiosity, and problem-solving skills.

• Interest in business systems, enterprise applications, data, and process improvement.

• Basic understanding of databases, reporting tools, business applications, or system development concepts.

• Strong attention to detail and commitment to data accuracy and quality.

• Effective verbal and written communication skills with technical and non-technical audiences.

• Ability to learn new technologies, applications, and business processes.

• Strong organizational skills and ability to manage multiple assignments and deadlines.

• Collaborative, team-oriented approach and willingness to ask questions and seek guidance.

• Working knowledge with Microsoft 365 applications, particularly Excel, Word, PowerPoint, and Teams.

Education and Qualifications

• Currently pursuing, or recently completed, an associate, bachelor’s, or master’s degree in Information Systems, Information Technology, Computer Science, Business Administration, Business Information Systems, Engineering, Data Analytics, or a related field.

• Recent college graduates are encouraged to apply.

• Coursework, academic projects, internships, student organizations, volunteer experience, or other practical experience involving technology, data analysis, business processes, or business systems is valued.

• Interest in ERP, CRM, business intelligence, reporting, workflow automation, data management, system integration, or business analysis.

• Exposure to Salesforce, NetSuite, Microsoft Power Platform, Power BI, SQL, or similar technologies is helpful but not required.

• No prior full-time professional experience is required.

• Cooperative, dependable, and team-oriented approach.

• Expected travel: less than 10%.

Learning and Development Opportunities

Depending on assigned projects, the intern may gain exposure to:

• Salesforce CRM and NetSuite ERP

• Microsoft Power Platform and Power BI

• Business process analysis and requirements documentation

• Reporting, analytics, and data quality management

• Enterprise application support and system integrations

• Software testing and deployment practices

• User training, documentation, and change support

• Project coordination and stakeholder collaboration

ABOUT SEMI

SEMI® is the global industry association connecting over 4,000 companies and 1.5 million professionals worldwide across the semiconductor and electronics design and manufacturing supply chain. We accelerate member collaboration on solutions to top industry challenges through Advocacy, Workforce Development, Sustainability, Supply Chain Management and other programs. Our SEMICON® expositions and events, technology coalitions, standards and market intelligence help advance our members’ business growth and innovations in design, devices, equipment, materials, services and software, enabling smarter, faster, more secure electronics. Visit www.semi.org, contact a regional office, and connect with SEMI on LinkedIn and X to learn more.