Summary

The Dispatcher supports Flight Operations by coordinating daily aircraft dispatching, student check-in, aircraft assignments, and schedule updates. This role communicates with students, instructors, Maintenance, and Operations personnel to help ensure training activities are conducted safely, efficiently, and in accordance with company policies and applicable aviation regulations. 

Essential Functions

• Assist students with check-in for scheduled flight, simulator, or ground activities.
• Assign aircraft to students and instructors based on operational priorities, aircraft availability, and scheduling needs.
• Coordinate efficient ramp-out and ramp-in of training activities.
• Communicate with Maintenance regarding aircraft availability, squawks, discrepancies, and return-to-service status.
• Maintain an organized dispatch area and ensure required supplies and materials are available.
• Monitor schedules and communicate updates, delays, or changes to appropriate team members.
• Follow company policies, safety procedures, and applicable Federal Aviation Regulations. 

Competencies

•  Ability to multitask in a fast-paced aviation training environment.
•  Strong customer service and communication skills.
•  Attention to detail and accuracy in scheduling and dispatch activities.
•  Working knowledge of Flight Operations policies and procedures.
•  Ability to read, write, and understand English.
•  Basic understanding of applicable Federal Aviation Regulations preferred. 

Supervisory Responsibilities

None 

Physical Demands

•  Primarily involves sedentary work in an office or dispatch environment, including extended periods of sitting and frequent use of a computer and phone.
•  May require occasional standing, walking, bending, and lifting or carrying items weighing approximately 15–20 pounds as needed.

Position Type and Expected Hours of Work

This is an hourly, non-exempt position. Work schedules may vary based on operational needs, including evenings, weekends, or holidays as required. 

Travel 

None

Required Education and Experience

• High school diploma or GED equivalent.

Preferred Education and Experience

• Aviation-related education or training.
• Pilot certificate, aircraft dispatcher certificate, or prior dispatch experience.
• Familiarity with flight school operations and applicable Federal Aviation Regulations.
• Previous experience in customer service, scheduling, dispatch, administration, or aviation operations.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. PEA-Wayman Education, LLC is a Drug Free Workplace and all applicants will be subject to a pre-employment drug screen. 

Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. 

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Vision insurance