Noble House Hotels and Resorts owns, manages, or operates a portfolio of 20+ luxury, independent hotels and resorts around the country and Mexico. We were recently Voted Top 25 Best Hotel Brand in the World – Travel + Leisure World’s Best Awards. We are currently seeking a  Complex/Area Director of Human Resources for the beautiful Faro Blanco Resort & Yacht Club and Courtyard Faro Blanco Resort.

OUR CULTURE | Individual Distinction, Collective Soul

The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us the Corporate Office lies within our team. We are a group of individuals who share a passion for hospitality. We let our personalities shine, and we enjoy having fun.

Become a part of our Noble CommUNITY- We take pride in providing initiatives through our Diversity, Equity, Inclusion & Accessibility (DEIA), Green and Wellness committees. Join us in sharing your thoughts, perspectives, and enthusiasm!

Sound like you? We look forward to reviewing your resume!

The Complex/Area Director of Human Resources is responsible for providing strategic leadership and oversight of all human resources functions for Faro Blanco Resort & Yacht Club, Curio Collection by Hilton, and Courtyard by Marriott Faro Blanco Resort. Reporting directly to the Complex/Area General Manager, this position serves as the senior People & Culture leader for both properties, driving initiatives that support organizational performance, employee engagement, talent acquisition, leadership development, retention, compensation, benefits administration, employee relations, compliance, and culture enhancement. The Complex/Area Director of People & Culture partners closely with resort leadership to develop and execute workforce strategies that align with Noble House Hotels & Resorts' values and business objectives while fostering a positive, inclusive, and high-performing workplace environment. This role is responsible for ensuring compliance with all federal, state, and local employment laws, promoting team member satisfaction, and cultivating a culture that attracts, develops, and retains exceptional hospitality talent. 

• Bachelor's degree in Human Resources, Business Administration, Hospitality Management, Organizational Development, or a related field required.
• Minimum of 7 to 10 years of progressive Human Resources leadership experience, including at least 3 to 5 years as a Director of Human Resources, Area HR Director, People & Culture Director, or comparable senior HR leadership role.
• Previous experience within hospitality, resort, hotel, or multi-property environments strongly preferred.
• Proven success leading all facets of Human Resources, including talent acquisition, on-boarding, employee relations, performance management, compensation, benefits administration, training, compliance, and succession planning.
• Extensive knowledge of federal, state, and local employment laws and regulations, including FLSA, FMLA, ADA, EEO, OSHA, workers' compensation, unemployment, and wage-and-hour compliance.
• Demonstrated ability to develop and implement employee engagement, retention, recognition, and workplace culture initiatives that improve team member satisfaction and business performance.
• Experience advising and coaching executive leaders and department heads on employee relations, performance management, organizational effectiveness, and workforce planning.
• Strong experience in conflict resolution, investigations, policy administration, corrective action procedures, and risk mitigation.
• Proven success developing leadership development programs, training initiatives, and succession planning strategies.
• Experience managing recruitment strategies and staffing plans in a seasonal or resort environment preferred.
• Strong analytical skills with the ability to interpret workforce metrics, assess trends, and make data-driven recommendations.
• Proficiency with Human Resources Information Systems (HRIS), payroll systems, applicant tracking systems, and Microsoft Office applications.
• Professional certifications such as SHRM-CP, SHRM-SCP, PHR, or SPHR preferred.
• Exceptional communication, interpersonal, presentation, and relationship-building skills.
• Ability to maintain confidentiality, exercise sound judgment, and effectively manage sensitive and complex employee matters.

The OFFER:

In return, you are rewarded with a competitive compensation package including competitive pay, On-Demand Pay – Your Pay before Payday, health insurance (medical, dental, vision), 401k plan with employer matching, Paid Time Off, holidays, and Discounted Food & Hotel Discounts at Noble House Hotels & Resorts nationwide. This position is eligible for quarterly/annual bonus potential.

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.