Description
Job Duties:
- Achieving Monthly Sales Quotas.
- Hiring and Training Studio Staff (Onboarding/Offboarding).
- Personal Sales, Administration of Memberships, Referral Programs (generating sales documents, MBO management, scheduling classes, handling phone inquiries, sales / memberships, generating reports, auditing, completing check-ins, equipment overview, overall organization, rules and regulations, forms, pre-sales)
- Administrative Paperwork.
- Handling Membership Issues.
- Assist Head Coach with in and out of studio event (i.e. Hell Week, 5ks, etc.).
- Marketing, and Distribution of Promotional Materials Outside of the Studio.
- Hosting and Attending Marketing Events such as Health Fairs and Lunch and Learns.
- Focus on lead generation.
- Leading Weekly Meetings and Communication with the Sales Associates Regarding Studio Promotions and Policy on Sign-Ups.
- Continue working towards the goals established in the Development Plan created by the management team.
- This is not an exclusive list but outlines general duties and responsibilities.
- Lead day-to-day studio operations
- Drive membership sales, promotions, and studio performance
- Coach, train, and support team members
- Create a positive and welcoming experience for members and guests
- Handle member questions and concerns professionally
- Maintain studio cleanliness, inventory, and organization
- Review reports, sales data, and KPIs to identify opportunities
- Support scheduling, onboarding, training, and team accountability
Requirements
- 3+ years of leadership or management experience preferred
- Sales, retail, fitness, hospitality, or membership-based experience preferred
- Previous Orangetheory Fitness or health and wellness experience is a plus
- Strong communication and customer service skills
- Ability to motivate, coach, and hold a team accountable
- Organized, detail-oriented, and able to multitask
- Positive, energetic, and passionate about health and fitness
- Flexible availability, including mornings, evenings, and occasional weekends based on studio needs
Salary Description
45,000-65,0000 yearly