A strong applicant must be computer savvy, able to multitask, work well under pressure, have  excellent communication skills and possess a positive can do attitude. Candidates should be flexible  and friendly with clients and staff. The ability to work independently, proactively and adapt  appropriately to changing priorities is a must.  

Qualifications:  

• Electronic Medical Records programs, (EPIC  Preferred) 

• Customer Service Experience 

• Multiple Phone Lines/Experience in a fast paced work environment 

• Medical Terminology, OSHA and HIPAA training 

• Experience with Medicare, HMO and PPO insurance payers 

• Excellent verbal and written communication skills required 

• Proven problem solving, analytical and decision making skills 

• Strong computer skills (Microsoft Word, Excel and Outlook) 

Duties:  

• Perform all administrative and direct patient care tasks in a clinical setting to patients at check out. 

• Obtain Lab/test results from outside as well as sending standing orders to designated labs 

• Processing prior authorizations for various tests MD orders 

• Contacting insurance companies to file appeals or obtain verbal authorizations for urgent treatment 

• Working closely with providers to coordinate patient care needs 

• Providing patients with referrals for continuing care 

• Educate patients about medical processes and procedures Education/Certification Requirements:  

• High School diploma required 

• Medical Assistant Certificate (AAM/CMA) CA/National preferred Experience:  

• Two to three years Medical front and back office experience preferred 

• One year EMR preferred- EPIC Preferred 

 Education/Certification Requirements:  

• High School diploma required 

• Medical Assistant Certificate (AAM/CMA) CA/National preferred 

Experience:  

• Two to three years Medical front and back office experience preferred 

• One year EMR preferred- EPIC Preferred