Job Summary:

This position acts as a Leader on duty when General Manager, Assistant Manager and Opening/Closing Supervisors are not on duty.

Supervisory Responsibilities:

· None

Duties/Responsibilities:

· Trains new employees in the company’s customer service policies, procedures, and best practices.

· Organizes and oversees the schedules and work of assigned staff.

· Arrive on time and conduct a store safety and security check when assigned opening or closing of store shift. 

· Disarm/Engage alarms and unlock/lock the store following company procedures when assigned to an opening or closing of store shift. 

· Count and verify cash drawers, safe funds, and change orders. 

· Turn on or off equipment and ensure all espresso machines, ovens, and brewing equipment are operational. 

· Ensure store is operational by: Brewing coffee and preparing teas according to standards, 

stock cups, lids, syrups, milks, food items, and supplies. 

·  Review staffing assignments and delegate opening/closing tasks. 

· Verify inventory levels and note any shortages. 

· Ensure food safety and sanitation standards are met before opening/closing

· Clean and sanitize all equipment, counters, lobby areas, and restrooms

· Ensure all Opening/Closing tasks are complete

· Performs other related duties as assigned. 

Required Skills/Abilities: 

· Excellent verbal and written communication skills. 

· Ability to listen and follow directions.

· Ability to follow safety rules and guidelines 

· Organized with attention to detail.

· Ability to follow all safe food handling procedures and sanitation practices.

Education and Experience:

· Must have the ability to obtain a (BIA) food handlers’ card and provide a receipt within the first 2 weeks of employment for reimbursement by the Company

Physical Requirements: 

· Must be available to work variable shifts: early mornings, evenings, weekends, and holidays.

· Must be able to lift- up to 50 pounds at times. 

· Must be able to stand for prolonged periods of time, crouch and bend throughout shift with little to no difficulties for 8.5 hours a day.